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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Absolutely fantastic customer service, everyone went above and beyond to get back with you and answer any and all question. They made the refinancing process for a much low rate so easy! I would recommend them to everyone.
Great customer service!!!
N/A
Great
From my initial conversations with Tom Papageorge to the handoff to Nick Batten, I was completely impressed with people and the process. Both Tom and Nick seemed to get back to me immediately whenever I reached out to them, so there was never a moment in which I wondered or worried about what was going on or how the process was coming along. In the end, the whole process, the experience was excellent and highly professional.
Just maybe a little more communication. Even just a “hey got your documents” is nice sometimes. The weekly updates were good but sometimes I had 1-2 questions and it came from someone else on the team answering it and it took 2-3 days.
X
It was a easy painless process!
Made the process easy and explained everything great
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.