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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
First, the loan officer, Daniel Kirby, did an excellent job of explaining the benefits of this refinancing, answering all our questions and being patient with us. This helped us decide whether to proceed or not. Secondly, the e-document review and signature process was both efficient and effective. Next, the closing was smooth, efficient and timely. And finally, the interest rate was outstanding! Thanks for making this an easy process that will ultimately benefit our family!
Was hassle free. Done in a timely manner. Easy to work with.
Nothing to add.
It was very streamlined!
Absolutely the worst experience ever! Was told I was closing twice only to have nobody call or show up. When I called to find out why no one showed up I was told they would look into it and call me back. That never happened. I was assured that emails were sent to managers only to be left hanging again. I called multiple times a week asking to speak to managers that could assist. Never talked to any and none called me back. I want to write more but have reached my limit. Would never recommend!
No complaints. Everything went smoothly.
Great experience!
Very courteous and professional
Agents always available to help. Julian especially kind, courteous, and knowledgeable. System very carefully thought out and efficient.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.