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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
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FRANK L.'s profile image
FRANK L. 
5 years ago

Nick was great. He walked me thru the whole process. 

BRANTON B.'s profile image
BRANTON B. 
5 years ago

My process was a fiasco since I began it in January. If someone would like to hear the whole story, then call me and I'll lay out all the gory details. I had one failed closing and nearly a second. The closing documents were wrong both times. No one from PennyMac knew that the first closing had failed. No one from PennyMac called me for over a week. No one from management ever stepped in or called. It was a train wreck and dumpster fire. In the end, I received a credit but only after I demanded. 

DONALD W.'s profile image
DONALD W. 
5 years ago

The loan officers were very professional while being supportive and accommodating to our individual questions and concerns. Their level of technical knowledge and devotion created a very smooth re-financing process which seemed to expedite the loan application process as well. Our questions were answered in a very timely manner. Overall, every representative of Penny Mac displayed professionalism, and dedication to always provide quick responses to all of our questions. 

AARON B.'s profile image
AARON B. 
5 years ago

Very fast closing, mostly online. 

Alberto R.'s profile image
Alberto R. 
5 years ago

Thank You for all your help. 

CAROL B.'s profile image
CAROL B. 
5 years ago

Very professional and helpful. Just disappointed I could never get clear information on the process to get my interest rate lowered. 

Tram D.'s profile image
Tram D. 
5 years ago

The processes is fast 

LIONEL M.'s profile image
LIONEL M. 
5 years ago

Simple process dot the I's cross the t's move on.  

Keith E.'s profile image
Keith E. 
5 years ago

Swift time from application to closing with good interest rate. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.