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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All the people involved were very friendly, professional and knowledgeable. Made the entire process very easy nd fast.
There was some issues with my paperwork that was requested twice because it was thought to not be signed but yet it was correctly signed which set things back a couple of weeks. Then I was asked to provide some information about my address and it wasn’t specific and I said it back another week.
Tried to refer my buddy for a refi but we held on hold for over an hour after being transferred SEVEN times.
Easy
The documents requested were already on file with the VA. If the the question was asked to use the same document the process could have taken 3 weeks to do and close.
Overall experience was good. Told me what we could and couldn't do. Paid off a couple of items that would have prevented us from selling if we had a mind to. Thanks so much to my whole PennyMAC team.
I am disappointed that PennyMac did not have a check for me at closing...& it’s almost two weeks since I closed & no check. PennyMac would NOT have allowed me to send in a check if required at closing. As long as the process took, there was no reason not to have a check for me at closing!
Great Experience
Courteous staff.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.