PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
Select a rating
MARCUS B.'s profile image
MARCUS B. 
4 years ago

Every one was kind and really helpful. 

TYRONE MOSLEY J.'s profile image
TYRONE MOSLEY J. 
4 years ago

Great service! Thank you! 

LEONARD WILLIAMS J.'s profile image
LEONARD WILLIAMS J. 
4 years ago

It was easy and simple, you reached out to me and I was surprised but was very happy that you did. 

Kenneth A.'s profile image
Kenneth A. 
4 years ago

Monisha Gleghorn was WONDERFUL. She kept in contact with me through the entire process..thankyou Monisha.....She was there for any help I needed ( and I needed her help alot) 

STUART S.'s profile image
STUART S. 
4 years ago

Excellent, quick service. 

LINDA DI F.'s profile image
LINDA DI F. 
4 years ago

Nathan Hoffman was excellent to deal with and communicated promptly, the department that handles the closing documents was a bit confused, but other than that my experience with Nathan was excellent! 

Ronnie M.'s profile image
Ronnie M. 
4 years ago

Communication...simple as that. 

KATHY L.'s profile image
KATHY L. 
4 years ago

Piss Poor communication from the time my application left Jane Riley. Jane was wonderful! Nicolas Batton needs a class in Customer Service & Communication. I received 1 phone call from him during the loan process that was pushing 60 days. I would call & ask for him specifically & I was always told he would return my call IF I didn’t want the agent on the phone to assist me. Nicholas Never Once returned my call. I would email him & ask him to call me, he would not call. Much more 500 char limit. 

Damein Coppedge S.'s profile image
Damein Coppedge S. 
4 years ago

Was guided through the process every step with consistency to ensure everything was completed the first through. Customer service was great and courteous through the whole process. Thank you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.