PENNYMAC

GARY E. 

on Birdeye

6 years ago

In every instance, Julian specifically stated what to expect. And that is exactly what happened. No surprises. 

Sylvester Lawler J. 

on Birdeye

6 years ago

Simplicity of process 

ANDREW M. 

on Birdeye

6 years ago

Would reccomend, Julian and crew were great. 

TYRONE MOSLEY J. 

on Birdeye

6 years ago

Great service! Thank you! 

LEONARD WILLIAMS J. 

on Birdeye

6 years ago

It was easy and simple, you reached out to me and I was surprised but was very happy that you did. 

Kenneth A. 

on Birdeye

6 years ago

Monisha Gleghorn was WONDERFUL. She kept in contact with me through the entire process..thankyou Monisha.....She was there for any help I needed ( and I needed her help alot) 

STUART S. 

on Birdeye

6 years ago

Excellent, quick service. 

Jack Neve I. 

on Birdeye

6 years ago

Drew did a great job of communicating with me despite being put in a difficult position. My subordination took way/way longer than it should have...not his fault. On top of that, some of the requirements that P-Mac had for my specific escrow situation were made challenging by folks clearly above Drew's level. He did his best to try to remedy the situation but was constrained by requirements of his management; it was ultimately resolved. Drew kept a calm demeanor even when I sometimes didn't. 

KATHY L. 

on Birdeye

6 years ago

Piss Poor communication from the time my application left Jane Riley. Jane was wonderful! Nicolas Batton needs a class in Customer Service & Communication. I received 1 phone call from him during the loan process that was pushing 60 days. I would call & ask for him specifically & I was always told he would return my call IF I didn’t want the agent on the phone to assist me. Nicholas Never Once returned my call. I would email him & ask him to call me, he would not call. Much more 500 char limit.