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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Glenn B.'s profile image
Glenn B. 
4 years ago

Penny Mac team were very helpful and made it easy. 

MICHAEL O.'s profile image
MICHAEL O. 
4 years ago

I didn't feel like I got the "Personal" touch. I was not informed of the status of my loan as it was going through the process. I should have received calls instead of emails every once in a while. I felt left out of the loop during the whole process, disappointing. 

Paul F.'s profile image
Paul F. 
4 years ago

Very fast & efficient process. 

Traves D.'s profile image
Traves D. 
4 years ago

Very Professional and knowledgeable staff. Thank you! 

Carl P.'s profile image
Carl P. 
4 years ago

You where easy to get ahold of when we had any thing to talk to you about are loan .the office was easy to get are lnfo when we needed to talk to someone about are loan.the hole tning was. So easy.  

ROBERT F.'s profile image
ROBERT F. 
4 years ago

Step by step communications from all reps. Flexible with my communications, email, phone calls, etc. Sometimes I didn't catch the phone calls, and would call back later. They were right there to help me keep on task. Were very courteous. Thanks for your helping me save in payments and help my cash flow. 

WAYNE K.'s profile image
WAYNE K. 
4 years ago

Worked with Drew Schmelig - great and easy to work with. 

JANET F.'s profile image
JANET F. 
4 years ago

This was the greatest Loan experience I ever had they kept me inform of the process of my loan. Thanks PennyMac 

Joseph W.'s profile image
Joseph W. 
4 years ago

Loan officer who started the process was clear, concise and informed us about what steps needed to be taken to begin the application and what we could expect about our from the information that he was given. Communication was great and informative with each step. Contacts were courteous polite, knowledgeable and took the time to explain every aspect of our loan. I would highly recommend this company to anyone who wants to purchase or refinance. They will make the process easy and stress free.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.