PENNYMAC

LARRY M. 

on Birdeye

6 years ago

Nick made the process easy to understand and follow. 

Thomas D. 

on Birdeye

6 years ago

The loan was handled in a timely and professional manner. Michael Tarzian and Joseph Kirleis were excellent to deal with ! 

Willie B. 

on Birdeye

6 years ago

It was completed promptly. 

Traves D. 

on Birdeye

6 years ago

Very Professional and knowledgeable staff. Thank you! 

TERENCE S. 

on Birdeye

6 years ago

Communication delays and lack of back up service. We Requested for emails to be followed with phone or text in order to alert us to additional requests from PennyMac, as well as confirmation of receipt of documents sent. This wasn’t done. Over 5 to 6 week period, 4 separate people called or emailed us, to the point where we didn’t know whom we were working with. 

WILBER G. 

on Birdeye

6 years ago

The entire process was quick easy to complete. 

Karla Q. 

on Birdeye

6 years ago

Great customer service, quick call back and all my questions answered quickly. Great advise overall great easy process 

JANET F. 

on Birdeye

6 years ago

This was the greatest Loan experience I ever had they kept me inform of the process of my loan. Thanks PennyMac 

Joseph W. 

on Birdeye

6 years ago

Loan officer who started the process was clear, concise and informed us about what steps needed to be taken to begin the application and what we could expect about our from the information that he was given. Communication was great and informative with each step. Contacts were courteous polite, knowledgeable and took the time to explain every aspect of our loan. I would highly recommend this company to anyone who wants to purchase or refinance. They will make the process easy and stress free.