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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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ONDRA J.'s profile image
ONDRA J. 
4 years ago

Great communication! I knew what was expected of me and what you guys had to do. 

EARL I.'s profile image
EARL I. 
4 years ago

They were very patient with my situation and understood what was going on. I appreciate all the help I received from Nathan. 

Yvette A.'s profile image
Yvette A. 
4 years ago

Everything was handled in a timely and professional manner. Great Job! 

ANTHONY C.'s profile image
ANTHONY C. 
4 years ago

Clear and easy process. Minimum paperwork. 

MARK T.'s profile image
MARK T. 
4 years ago

Communication was outstanding throughout the process. Very Professional and it was not PennyMac that caused a delay, it was a secondary creditor. You have a good team dedicated to driving your company's success in this endeavor. I would go through PennyMac again. Carlton and the initial agent, Steve Bruce should be congratulated for a job well done. 

John A.'s profile image
John A. 
4 years ago

Everything was fine except for the idiots in credit review who cannot read. 

KELVIN G.'s profile image
KELVIN G. 
4 years ago

Easy process with no surprises 

Charles D.'s profile image
Charles D. 
4 years ago

Very helpful 

PAMELA G.'s profile image
PAMELA G. 
4 years ago

I wasn't communicated with in regard to charging me to buy down points. It was done automatically without my permission or even knowing it was being done. We feel that we should have been asked to approve or deny, and told how it would change our loan, which it did! We got the info after three weeks had passed, in a finished document, and that right at closing week. The team was very helpful otherwise. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.