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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great communication, great rates, low refinance costs, great experience.
Great team to work with from start to finish. Everyone was very knowledgeable and helpful.
Erik Bates and Austin Evans were both very easy to work with, polite, and prompt in answering my questions. It was a very easy process.
Very professional staff. All questions were answered thoroughly. Entire process was smooth and seamless without any problems. Wonderful team to work with!
Great Experience
The PennyMac team did a great! job re-financing my home. The process was simple and easy to do with very little Documents needed for the re-fi.
Email correspondence with instructions was very helpful to make the process very smooth. The portal is easy to access and navigate and clearly explains step by step what needs to occur and what can be expected. Very smooth process and very painless.
The problems we encountered included having to submit everything twice, sometimes three times because they never reached the person or department they were meant for. Never getting phone calls returned, or if they were, it was usually a week later. We were told this was an easy, streamline re-fi, yet it took almost 4 months to close. We were told at the beginning of the process "no money from us for closing", but toward the end we had to fight to get the company to pay our closing costs!
The length of the process was quick and easy from start to finish
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.