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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fairly quick, not overly complex or burdensome. Good responsiveness all around.
The level of communication was excellent! I was kept informed of each step along the way and felt confident in the information provided. The process was quick and painless!
The entire process was seamless. My loan officer was readily available at any time, and she eased any anxiety I had through the process. I really appreciated the notary traveling to me as well.
Was easy from start to finish.
I had asked on a few occasions if I needed to bring money for closing . The answer given was no . The day of closing I was informed that I would pay a sum out of pocket which I wasn’t aware of and had to make a round trip to the bank to get an electronic wire that cost me $30 on top of the amount requested .
The process overall was fine. I did receive emails and calls from my assigned person. However every time I returned a call or tried to speak to someone specific I was told they were on another call or not in the office. It is silly to the point of frustration to be told you have a designated person to help you through the process only to never speak with them directly. As I am just ok with how the process went I would look elsewhere in the future.
Great customer service. Felt respected and was surprised at how streamlined the process was. Everyone I interactes with was super.
Everything went smoothly and communication was very good.
The level of communication was great. The team was in constant contact with me through out the application process. They were updating me in each step.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,410 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.