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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Eric C.'s profile image
Eric C. 
on Birdeye

2 years ago

Seamless refinancing 

Stephanie G.'s profile image
Stephanie G. 
on Birdeye

2 years ago

This was the worse refinance I have ever had. Communication between teams was terrible, I had to call frequently to get status or a call back, I had so follow up with the title company myself and after a week of trying to get an accurate closure document (mistake on PM part) I had to escalate the issue to get it resolved so I could close. Absolutely ridiculous process. 

William W.'s profile image
William W. 
on Birdeye

2 years ago

Excellent thanks 

Gethro Petit F.'s profile image
Gethro Petit F. 
on Birdeye

2 years ago

More fees were added than expected. 

Ralph G.'s profile image
Ralph G. 
on Birdeye

2 years ago

Everything was easy to follow and the loan officer was upfront about the whole process. Made it very easy to refinance on my house. 

Roosevelt Bell I.'s profile image
Roosevelt Bell I. 
on Birdeye

2 years ago

I felt like was catered to…it was a awesome experience and not pressured… 

Beverly M.'s profile image
Beverly M. 
on Birdeye

2 years ago

Professional, friendly and well versed on the process - thank you Brittany! 

matthew m.'s profile image
matthew m. 
on Birdeye

2 years ago

Paul Fryer and Jennifer Brucker were both exceptional. Paul rescued a very poor experience that began as soon as Jennifer turned over the loan. The original processor and his supervisor were unprofessional to the point that if the loan would not have been turned over to Paul we would have gone to another company 

Alicia R.'s profile image
Alicia R. 
on Birdeye

2 years ago

I was able to refinance my home under a VA loan when other companies said I couldn’t. The service and knowledge of the loan processors was refreshing and exceptional. I was able to close quickly and save money. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.