PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
Select a rating
ART D.'s profile image
ART D. 
4 years ago

Very quick and easy refi! 

Danny T.'s profile image
Danny T. 
4 years ago

I am glad Idid this with Penny Mac,It weny good 

Victor Balderas J.'s profile image
Victor Balderas J. 
4 years ago

Easy communication 

John K.'s profile image
John K. 
4 years ago

If it had not been for Sandi McMillin, we would have gone elsewhere. The process prior to her taking over was horrible. She really came to the rescue. Our original application date was December 12, 2021. We just closed on March 24, 2022. There is no way a refinancing (with the same company) should have taken this long. It was a comedy of mistakes that went on and on until Sandi got the case. she is fantastic at what she does. she is very personable and has a "lets get this done" attitude. This is a real rarity these days. ... read more

Danny H.'s profile image
Danny H. 
4 years ago

super easy and fast 

Nicole V.'s profile image
Nicole V. 
4 years ago

Jon Paider was the best!!! very professional throughout the whole process, even at times when I was rude, he stood his ground and remained calm and very helpful. Its nice to know you guys go beyond the call of duty to get the loans processed. Thank you very much 

NATASHA C.'s profile image
NATASHA C. 
4 years ago

Communication was constant but not overbearing and I didn't need to even reach out with questions. 

Mark M.'s profile image
Mark M. 
4 years ago

Nice work from Polina. The folks prior were not as good. They would have been rated a 2-3 

Elizabeth S.'s profile image
Elizabeth S. 
4 years ago

Once everything was done, things went smooth. Just a couple of times things were a bit frustrating on the closing end. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.