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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Lesa S.'s profile image
Lesa S. 
on Birdeye

2 years ago

great job!!!!!! 

John K.'s profile image
John K. 
on Birdeye

2 years ago

If it had not been for Sandi McMillin, we would have gone elsewhere. The process prior to her taking over was horrible. She really came to the rescue. Our original application date was December 12, 2021. We just closed on March 24, 2022. There is no way a refinancing (with the same company) should have taken this long. It was a comedy of mistakes that went on and on until Sandi got the case. she is fantastic at what she does. she is very personable and has a "lets get this done" attitude. This is a real rarity these days. ... read more

Danny H.'s profile image
Danny H. 
on Birdeye

2 years ago

super easy and fast 

Nicole V.'s profile image
Nicole V. 
on Birdeye

2 years ago

Jon Paider was the best!!! very professional throughout the whole process, even at times when I was rude, he stood his ground and remained calm and very helpful. Its nice to know you guys go beyond the call of duty to get the loans processed. Thank you very much 

NATASHA C.'s profile image
NATASHA C. 
on Birdeye

2 years ago

Communication was constant but not overbearing and I didn't need to even reach out with questions. 

Edward W.'s profile image
Edward W. 
on Birdeye

2 years ago

It was great. 

Mark M.'s profile image
Mark M. 
on Birdeye

2 years ago

Nice work from Polina. The folks prior were not as good. They would have been rated a 2-3 

Beverly C.'s profile image
Beverly C. 
on Birdeye

2 years ago

Everyone that I talked with was very professional. The whole process went very smoothly and we close a day earlier than expected. 

Michael L.'s profile image
Michael L. 
on Birdeye

2 years ago

Loan officers were professional and knowledgeable, Only problem was wanting me to cash out on credit cards which were not charging interest. If I had done that, i would have been paying interest for the next 30 years 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.