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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Professional, friendly and well versed on the process - thank you Brittany!
Paul Fryer and Jennifer Brucker were both exceptional. Paul rescued a very poor experience that began as soon as Jennifer turned over the loan. The original processor and his supervisor were unprofessional to the point that if the loan would not have been turned over to Paul we would have gone to another company
I was able to refinance my home under a VA loan when other companies said I couldn’t. The service and knowledge of the loan processors was refreshing and exceptional. I was able to close quickly and save money.
The initial process was easy, couple bumps with the correct documents, but was figured out in a timely manner.
Great working with you!
Most of the people were nice and communicated well. However, there were mixed messages from different individuals that led to confusion.
Great ! ☆☆☆☆☆☆☆☆☆☆
Thank you.....
Stop the multiple request for documents. Speed up the process. Local banks do this in one month, it took more than four with PM. Give a list of documents needed and guidelines to follow in the beginning instead of the customer having to learn as they go…the hard way.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.