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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Elizabeth S.'s profile image
Elizabeth S. 
on Birdeye

2 years ago

Once everything was done, things went smooth. Just a couple of times things were a bit frustrating on the closing end. 

Paul R.'s profile image
Paul R. 
on Birdeye

2 years ago

All around a great experience . Justin was very efficient and professional. 

Logan B.'s profile image
Logan B. 
on Birdeye

2 years ago

Jon was great. I wish there was a direct line to access him at all times as opposed to calling the 1800 number. The portal is also a night mare to use and there were several documents that I submitted more than once. I was also told last minute about several documents needing completed just prior to closing. I believe most of the issues were from the title company as well so it’s hard to say who’s at fault. I enjoy working with Penny Mac but these issues should be addressed. 

RODGER KIDWELL J.'s profile image
RODGER KIDWELL J. 
on Birdeye

2 years ago

Smooth and great experience 

KATHRYN R.'s profile image
KATHRYN R. 
on Birdeye

2 years ago

Easy to work with, super fast process. 

Shelley H.'s profile image
Shelley H. 
on Birdeye

2 years ago

Polina’s commitment to thorough explanation and sense of duty regarding follow-through and follow-up were like a breath of fresh air, especially considering my previous attempt to refinance the loan on the property left me with an obviously inept young man whose inexperience caused the loan to die on the vine. Polina was a true professional from the beginning. Her dedication to resolve issues and contact higher levels of management, when needed, are the reasons my loan was ultimately approved. I can’t say enough about her wo... read more

David M.'s profile image
David M. 
on Birdeye

2 years ago

Justin was VERY professional and communicated with my wife and I as well as checked on us on a regular. Every was well put together and closed in a timely manner. 

Nicole B.'s profile image
Nicole B. 
on Birdeye

2 years ago

She was very prompt and helpful with all my questions. 

Brian W.'s profile image
Brian W. 
on Birdeye

2 years ago

Overall friendly and everything was communicated accurately and all questions were answered. Easy process to say the least. Easier than I expected. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.