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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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JOEL W.'s profile image
JOEL W. 
2 years ago

Very good experience. Thank you. 

BRYON M.'s profile image
BRYON M. 
2 years ago

Great customer service 

Rudolph B.'s profile image
Rudolph B. 
2 years ago

NONONONONONONO I ALREADY TOOK THE SURVEY 

William M.'s profile image
William M. 
2 years ago

Sandi was phenomenal to work with and set up weekly touch bases. Often she’d communicate more than once a week. Definitely a great experience working with her and Penny Mac. Sandi is top-notch, professional and personable! Thanks Sandi! 

JEREMY A.'s profile image
JEREMY A. 
2 years ago

We had a good experience from application to closing. 

Melvin S.'s profile image
Melvin S. 
2 years ago

Great Job !!!!!! 

Kymberly L.'s profile image
Kymberly L. 
2 years ago

The discussion around my expectations of the closing should have been reviewed and comprehend better than to continue to push the csr into Refi that was not in favor of the csr wishes. I also had to request updated closing documents multiple times. I think the website should updated/ monitored better as it was not working properly most of the time. Sandi was not at fault but the other departments working alongside her I feel could have been more align and attentive to detail. 

RICKY T.'s profile image
RICKY T. 
2 years ago

They was great! 

Kristin B.'s profile image
Kristin B. 
2 years ago

Jon kept in constant communication which was very important to me. He never made me feel like I was asking silly questions and he (or his team) were always quick to reply. PennyMac is lucky to have Jon! I would recommend Jon/PennyMac to anyone looking for a lender! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.