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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tiffany was great!
STOP SENDING DAILY REQUESTS FOR SURVEYS, HOLY CRAP IT HAS BEEN MONTHS
Kyle was incredibly difficult to get a hold of. I had to make numerous phone calls to him and the team under him. If it wasn’t for the fact that I already had my original loan from PennyMac, I would of cancelled the whole thing and gone to a different company.
I was a bit frustrated going into my conversation with Austin and by the time Austin and I were done talking I was in a completely different mood. He was so helpful and took steps to help resolve my question I had not expected. I was grateful for his service!
Responsiveness
The process was easy and we closed sooner than expected!
TONS of annoying follow up emails to take this stupid survey! Otherwise it was fine. Only taking this survey in hopes you quit emailing me 6 months later
Mark, thank you very much for the process. you did an excellent job. However, I don't like pennymac so that's the only negative that I have to express.
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PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.