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9151 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
I didn't have a service done on this car. I have only had it 2 weeks
My vehicle was not serviced on this date by Peoria Nissan.
While doing the servicing a door eas dented. Very disappointed. They have not contacted us to get it repaired.
I wasn't too happy with this visit. Unfortunately, I had some issues with my vehicle. It was on a recall for the fuel throttle, and I heard knocking coming from the engine area, i was told that for the fuel throttle, it just needed a computer update. Also, they recommended that I have my cabin. Air filter changed along with my brake fluid fleshed, which was done just a few weeks ago. I didn't feel that they should recommend services just based on mileage. They should actually look at what their recommending the brake fluid y... read more
Business response:
It's regrettable to hear that your recent service visit didn't meet your expectations. We understand your frustration. Your feedback helps us improve our approach to service recommendations and ensures we're providing the most honest and transparent service possible. Please contact Emilio Tapia, our Service Manager, at 623-523-6281 so we can discuss your concerns further and work toward a better experience.
Sales experience was great -finance manger tried to sell an unnecessary extended warranty and flat out said the computers in the vehicle were "made in china" and not covered in the Nissan warranty - lol
Business response:
We are delighted to hear that your sales experience was positive with us. We're glad our sales team was able to provide you with great service during your visit. We understand your concerns regarding the information shared about warranty coverage, and we appreciate you taking the time to share your complete experience with us. Your feedback helps us ensure our team provides accurate and helpful information to all our customers. We're grateful for your business and hope you're enjoying your new vehicle.
I have always had my car serviced at Peoria Nissan, This last service they told me my car was a piece of JUNK and my transmission could drop out any day. They rudely gave me a quote for $15,600 .00 to repair my car. They provided no explanation of the charges. I had my car serviced about 3 months and 2,000 miles ago at Peoria Nissan and no defects were noted on my service then. I don't trust you anymore
Business response:
It's regrettable to hear that you feel this way about your service experience. We would appreciate the opportunity to review your service history and discuss your concerns in detail. Please contact Emilio Tapia, our Service Manager, at 623-523-6281 so we can work toward resolving this matter properly.
liked service adviser. didn't like the time it took.
Business response:
Your positive experience with our service adviser means a great deal to us at Peoria Nissan. We understand that waiting longer than expected can be frustrating, even when you receive excellent service. Your feedback helps us recognize both our strengths and areas where we can improve. We truly value customers like you who take the time to share their honest experiences, as it helps us continue providing quality service while working to make our processes more efficient.
Peoria Nissan has a 4.3 star rating with 11,045 reviews.
Peoria Nissan is closed now. It will open at 9:00 a.m.