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Pet Emergency Clinic of Pitt County
- Veterinarians
- Greenville, NC
About this business
Location details
3210 S Evans St, Greenville, NC, 27834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 8:00 a.m. 6:00 p.m. to 8:00 a.m. | |
| Tue | 6:00 p.m. to 8:00 a.m. | |
| Wed | 6:00 p.m. to 8:00 a.m. | |
| Thu | 6:00 p.m. to 8:00 a.m. | |
| Fri | 6:00 p.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I do wish my family could’ve received some of this excellent care from the other reviews. But to come in because our dog was hit by a truck and to wait 4 hours and no one saw her was very unacceptable. No random check in on her or anything. Definitely would not a recommendation from us.
RecommendedEveryone was so kind and passionate for the care and passing of my precious Oliver. Thank you.
Business response:
We are grateful for your kind words and are glad we could help you and Oliver during a difficult time. Thank you for trusting us with his care and we are so sorry for your loss.
RecommendedEveryone at pet emergency were so kind and attentive to my little girl Eliza when we went on Friday night. I am very happy with the care she received and how they treated us. Dr. Parker was awesome! My girl is doing much better and getting back to her old self. Thank you all for your help and for the great care you all gave my baby. 👍🏻👍🏻
Business response:
We are so glad to hear that Eliza is doing much better! We're grateful for the opportunity to care for her and we appreciate your good review. If you ever need us again, please don't hesitate to call (252) 321-1521.
I had a very bad experience with this clinic last night. Brought my dog in vomiting and diarrhea with blood in both and they wouldn’t even look at her. Nothing but excuses as to why they couldn’t. Then spent all night in Wilson at the animal hospital. Starting to loose confidence in veterinary clinics in general.
Business response:
Thank you for bringing your concerns to our attention, and we are deeply sorry to hear about the difficult experience you had at our clinic. We are glad to know that your pet received the care they needed at the emergency hospital in Wilson. When presented with critical cases such as vomiting and diarrhea with blood, our team follows a triage protocol to ensure that patients with the most severe conditions receive immediate attention and care. While we strive to see every patient promptly, there are times when triage and th... read more
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RecommendedVery quick to respond to treatment for our fur baby! Professional and knowledgeable staff. I would highly recommend and hope that I never have to use them again! But if I had to, I’d definitely go back there. 5 stars ⭐️ ⭐️⭐️⭐️⭐️
Business response:
Thank you for your kind words and positive feedback, Lori! We're glad to hear that our team was able to provide quick and professional treatment for your fur baby. We appreciate your recommendation and hope that your pet stays healthy and happy. If you do ever need us again, we're here for you.
Sick dog on 11/27, shaking, not wanting to move or pee. Checked in, gave enough info to receive this email requesting feedback. Sat in car 4 1/2 hours, no one ever came to look at her. Left, going to see regular vet today. BIG waste of time.😢
Business response:
Thank you for bringing this to our attention, Donna. We apologize if there was any confusion or miscommunication during the check-in process. Our lobby is open for clients to come in with their pets and we offer refreshments to make your wait time more comfortable. We make accommodations for anyone who would prefer to wait in their vehicles, but we kindly request that clients let us know if that is their preference. Our priority is always the health and comfort of the animals in our care, and we're here to support both pets ... read more
RecommendedWhen our almost 15 yr old dog (who had cancer) became ill in the middle of the night he didn’t have to suffer for hours waiting for a vet clinic to open. PEC was there with compassion and professionalism. We were helped immediately, we were not rushed and when we were ready they understood the importance of not making us wait. We felt that they truly cared. We are very grateful to the staff at PEC for doing what they do and being available at any time.
Business response:
Dear Wendy, Thank you for sharing your experience with us. We're so sorry about the loss of your sweet boy, but we're glad that we were able to provide immediate help and support during such a difficult time. Our team is dedicated to providing compassionate and professional care around the clock. We appreciate your kind words and are grateful for the opportunity to be there for you and your pet.
RecommendedStaff was amazing! Very helpful and explained everything! Took great care of my cat and made sure he was not in pain and comfortable.
Business response:
Thank you for your kind words, Erica! We're thrilled to hear that our staff provided you with excellent service and kept you well-informed throughout your cat's stay. We appreciate your feedback and hope your sweet boy is doing well. If you have any further questions or concerns, please don't hesitate to reach out at (252) 321-1521.
Frequently asked questions about Pet Emergency Clinic of Pitt County
How is Pet Emergency Clinic of Pitt County rated?
Pet Emergency Clinic of Pitt County has a 4 star rating with 557 reviews.
When is Pet Emergency Clinic of Pitt County open?
Pet Emergency Clinic of Pitt County is open now. It will close at 8:00 a.m.