Pet Emergency Treatment

Soo N. 

on Yelp

10 years ago

I am writing this review on behalf of a friend. She took her dog here because her dog wasn't eating or drinking water. They completed an X-ray and let her know that there was an object that was blocking her digestive system but they weren't sure what it was and recommended surgery or else the dog won't survive. While the dog was there to undergo analysis, they called her repeatedly to get the surgery done and let her know each time that it was HER fault that this had happened, and that she needed to pay for this up front. My... read more

Wolf F. 

on Yelp

10 years ago

Worst customer service ever. No bedside manner whatsoever. Terrible receptionist Pray you never need an 24 hour vet 

Anonymous P. 

on Yelp

10 years ago

This place is a joke! They are all about the money and not about the pet. I had to have my pet euthanized and they were inconsolable, rude, and cold. They want only money-money-money and could care less if your pet dies. DO NOT GO HERE! 

Greg S. 

on Yelp

10 years ago

AVOID THIS ANIMAL HOSPITAL AT ALL COST! While the quality of care is acceptable, their business practices are appalling. While your beloved pet is in their care, be prepared for calls in the middle of the night attempting to extort excessive fees and/or demands that you pick up your pet in the middle of the night. This animal hospital has no internal communication and does not follow through with treatment plans agreed to by their veterinary doctors. Rather than investigating actual patient visit details when administrative ... read more

S W. 

on Yelp

11 years ago

Do not take your bird to this place. They are not experienced with avian care and, in my case, even allow your bird to die away from you and not tell you anything is wrong until after the fact. My bird went to this vet because it was late at night and my regular vet was closed. She had suddenly started coughing and losing her voice after I had given her medicine, but seemed to be recovering when I was on the way to the place. I sat in the car with her for a minute or two even wondering if she needed to go inside. She was bre... read more

Angela G. 

on Yelp

11 years ago

I've been here several times being the owner of 4 dogs and 2 cats. Normally I have a somewhat of a decent experience however today it was horrible. I waited for 2 hours just for them to tell me it'll be "a little longer". The girl at the front desk acted like she didn't care and the staff was mediocre. All in all 3 hours and $400 later was a waste of my time. 

S P. 

on Yelp

11 years ago

If you are desperate, then you may have no choice but to go here, but avoid it if you can. I understand they are an "emergency" center, however they could still provide "service," sadly they choose not to. I waited for an hour and a half with my sick kitty (they had put me in an exam room because she likely has a contagious respiratory infection). I never heard from anyone. After an hour and a half, I went back to reception and just asked for an ETA. She checked with the vet techs and said, "it would be at least another... read more

Alysha B. 

on Yelp

12 years ago

Disgusting Service. If you love your pet, don't take them here. We brought our 2 year old springer spaniel in after he sliced open his carpal pad on a walk. We checked in and waited until a tech came out. I was fully expecting to go with her to one of the many open rooms to talk with someone about what we needed to do to fix him up. However, they took the leash from me and said they would be right back after talking with the doctor. A few minutes later a different lady then came out (without our dog) to tell us that he... read more

Polly R. 

on Yelp

13 years ago

I took my very lethargic cat to this hospital. He was still a kitten and wasn't moving for 2 days straight so we finally took him to a vet. The vet took an X-ray and told us he was constipated. They did an enema and charged us $350 and told us if he wasn't better tomorrow to come in. Well he only got worse and at about 10am my kitten just died in front of me. It was traumatizing and horrible and I felt like if they took it more seriously my awesome kitten would still be alive. If you can, go to a real vet. 0 stars.