Pet Emergency Treatment

Brenda S. 

on Yelp

6 years ago

I have taken all 3 of my dogs to pet emergency treatment. I am also filing a report for animal abuse of this clinic. My dog had surgery for possible obstruction. The care of him was horrible. I called to check on him, they said he wouldn't eat, a little depressed. When I saw my dog, i had to hold back the tears. He wouldn't look at me, he smelled of urine, his tail tight between his legs, he had diarrhea caked under his tail, around his butt, down his legs. It took me about 45 minutes to clean him up. He wouldn't eat chicke... read more

Andy H. 

on Yelp

7 years ago

Heartless! On Jan 17, 2019 i called Pet Emergency, at 4.54 pm, asking about cremation rates for my 16 + yr old lab. At 60 lbs, I was quoted $96.14 for communal cremation, and $126 fr private. I then called back at 4.54, to confirm the rates. A third call at 5.19 reconfirmed. I have call logs and the notes with the prices, jotted down when quoted. On Friday, Jan 25, 2019, about 4.30 pm or so, my wife and I drove our deceased pet in from the valley, to be cremated at Pet Emergency. To my shock, the phone quotes were denied. I... read more

Paul K. 

on Yelp

7 years ago

About a month ago I showed up at this business with my very ill companion pet Red. Four people in line in front of me. After we'd waited 2 hours, and I'd watched another 4 people bring their pets in and immediately be taken to the back, I finally went to the front desk & asked for immediate help cause Red was in bad shape. Guy takes my companion Red to the back. I wait THREE more hours until I've now counted 12 people having went before me. I finally go into the room, vet tells me my Red is probably dying. Then she told me i... read more

Amber O. 

on Yelp

8 years ago

I called asking for some advice on my cat. She is pregnant and this is her 3rd litter so we are pretty familiar with how things go when she goes into labor. She started spotting about 3 days ago and I believe she is having a miscarriage. A lady answered the phone and I explained the situation. She advised me if I was worried to being her in. I told her I'm not worried at this time my cat is acting fine, eating and being her normal self. I was wanting to know what signs I should watch for in the case I would need to bring her... read more

Bret M. 

on Yelp

8 years ago

Very disappointed with cremation service. Paid for private cremation for beloved pet. I spread his ashes in his favorite place, I discovered that his orthopedic hardware was not included. I have had two other pets cremated, and their orthopedic hardware has always been part of the ashes. I called and questioned. I was told they throw it away. I wonder if it was actually my dog. Suspect that private cremation is a scam. You pay more, but without identifying objects like bone plates who would know any different. This is f... read more

Holli Y. 

on Yelp

8 years ago

I would like to give no stars. I am so disappointed in the lack of care or compassion for a sick kitty that we have been treating for the past several weeks with 3 vets at our normal office and the specialist at Pet ER. After spending $1000 just two days ago for specialty testing (so obviously money is not the issue) our kitty needed some meds to tide her comfortably until morning when we can pick up our normal scrip at the regular vet. Pet ER had all her records and had just seen her but the Dr on staff this evening refus... read more

Malaurie M. 

on Yelp

8 years ago

My 2 stars is for the follow up I received after I took my pet into the hospital. My dog came in and got a stitch in his paw. It was fairly late at night and never having taken an animal that was bleeding before was kind of stressful. Aftercare info went in 1 ear and out the other because my mind was in a million places. I woke up after taking my pet in the next morning to an AWFUL rotten smell. Concerned I called to ask if what was happening was normal. And also that my dog WASNT sent him with a bootie to cover his paw whil... read more

Leigh M R. 

on Yelp

8 years ago

Leigh Reeve Name changed to Midnight Sun Animal Hospital- took my mom's 14 + YO dog there - with Hx of bladder stones- Dx for Vestibular Ataxia- treated for that- had to call back for bland diet approval - called back for severe anxiety- Dr prescribed trazadone 100 mg-2-3 tablets every 12 hours. As a trauma specialist I was concerned about dosage and only started her with 1 tablet- she became very lethargic and had shallow breathing - called clinic to check dosage- YES- correct for 100 LB dog- she had been weighed the previo... read more

Lisa B. 

on Yelp

8 years ago

For a pet emergency treatment place, they are very slow! We brought our pet in early in the morning. 2 hours later, we finally get in a room. The receptionist will keep telling you just a few more minutes. Don't believe her.Now, we are waiting even longer to see a vet. Don't come here!! After expressing our concern about the wait, a vet finally came in to see our pet. The vet was recommending all these different tests to complete and then, recommended a short term treatment. We went with the short term treatment.