Pet Emergency Treatment

Nunya B. 

on Yelp

8 years ago

If I could give negitive stars I would! This place is a joke. After calling all the clinics in Eagle River and Chugiak none having a Doctor on site I was referred to Pet ER. I called to verify that they had doctors on sight I was told yes they had several. I asked how much the initial visit would cost and was quoted $65.00. And anything else would be extra IE medication surgery IV etc. I drove from Eagle River in to anchorage in rush hour traffic only to sit in the waiting room for 2 hours with a cat who had either gotten i... read more

John K. 

on Yelp

9 years ago

I asked if i could get a couple of days food for my kids cats before payday and i was told to go elsewhere. I will, and I'll make sure everyone i know does as well. 

Katherine U. 

on Yelp

9 years ago

Absolutely heart wrenching experience here. Could never recommend and regret my choice of choosing them in such a critical situation. 

JR T. 

on Yelp

9 years ago

I was visiting Alaska and needed emergency medicine for my dog. Called ahead of time to make sure we could be seen promptly due to a flight. First put on hold for 15 or so minutes, called back and answered on first ring. No surprise there. Then asked if we could be seen since we had a flight and our dog has a bad back, we didn't want to make him fly in pain. Was told sure no problem then after showing up and filling out papers we are told it would be at least an hour. When mentioning that this was the reason we called ahead ... read more

Kayla W. 

on Yelp

9 years ago

This was the most awful experience I have EVER had. The customer service was awful and no sympathy whats so ever. The vet was rude and nasty to us. I am disgusted with this place and NEVER will go again. All they want is to make as money as they can and don't give a damn about your pet. I have been told by multiple people who got the same experience. We also had wait 3-4 hours to be seen. 

Soo N. 

on Yelp

9 years ago

I am writing this review on behalf of a friend. She took her dog here because her dog wasn't eating or drinking water. They completed an X-ray and let her know that there was an object that was blocking her digestive system but they weren't sure what it was and recommended surgery or else the dog won't survive. While the dog was there to undergo analysis, they called her repeatedly to get the surgery done and let her know each time that it was HER fault that this had happened, and that she needed to pay for this up front. My... read more

Wolf F. 

on Yelp

10 years ago

Worst customer service ever. No bedside manner whatsoever. Terrible receptionist Pray you never need an 24 hour vet 

Anonymous P. 

on Yelp

10 years ago

This place is a joke! They are all about the money and not about the pet. I had to have my pet euthanized and they were inconsolable, rude, and cold. They want only money-money-money and could care less if your pet dies. DO NOT GO HERE! 

Greg S. 

on Yelp

10 years ago

AVOID THIS ANIMAL HOSPITAL AT ALL COST! While the quality of care is acceptable, their business practices are appalling. While your beloved pet is in their care, be prepared for calls in the middle of the night attempting to extort excessive fees and/or demands that you pick up your pet in the middle of the night. This animal hospital has no internal communication and does not follow through with treatment plans agreed to by their veterinary doctors. Rather than investigating actual patient visit details when administrative ... read more