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Pet Paradise Jacksonville Airport
- Pet Boarding
- Jacksonville, FL
About this business
Location details
14272 Pecan Park Rd, Jacksonville, FL, 32218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
I am using this place for the first time and found out they are not at all convenient to business travelers! For example, if you have an early flight, say 7:20 and have to drop off before 6:30 am it's an extra $10. If you pick up after 12 noon it's an extra $20! (which they DO NOT tell you when you drop off!). If you pick up after 7:00pm it's an extra $10! That's an extra $40!!!! It's a total rip-off and again, not convenient for business travelers. Who gets back from a trip before noon! Also, when I dropped off m... read more
Business response:
Debbie, We apologize that your experience did not live up to your expectations. We will have our Manager reach out to you to follow up with this review.
This was my very first time boarding my schnauzer by herself. It was only for one night. Pet Paradise at JIA was very convenient because of their proximity to the airport and their pick up a drop off hours. The staff was very nice and pleasant. They really seem to care about the dogs. I really liked that they gave us a free day of daycare so that my dog could get a feel for the place. I also really liked that they emailed me a picture of her and how she was doing. I really liked that they had web cams and you could see the d... read more
Business response:
Jaclyn, we apologize that your experience did not live up to your expectations. We will have our manager reach out to you to follow up with this review.
My dog stays here often and I don't worry about her care but today we were 2 mins late picking her up due to a flight delay and was charged $20 extra dollars. That's poor customer service and shows just how much they appreciate my business.
Business response:
Hi Sherry, We appreciate your feedback, may we contact you in a private message to further discuss this?
More like Paradise Lost. Do not take you pet here if you love it. The first time we took our Westie to Pet Paradise we dropped him off at the airport location. We went away for the weekend and left him there to be boarded and to be groomed. We picked him up on Sunday. As we pulled out of the parking lot, we noticed his eye was swollen shut and leaking. It was so bad we headed straight for the emergency vet. On the way we called Pet Paradise to ask what happened. They said they were sorry but that they asked and no one knew w... read more
Frequently asked questions about Pet Paradise Jacksonville Airport
How is Pet Paradise Jacksonville Airport rated?
Pet Paradise Jacksonville Airport has a 4.2 star rating with 663 reviews.
When is Pet Paradise Jacksonville Airport open?
Pet Paradise Jacksonville Airport is closed now. It will open at 6:30 a.m.