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Pet Paradise Jacksonville Airport

4.2

About this business

Location details

14272 Pecan Park Rd, Jacksonville, FL, 32218, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun7:00 a.m. to 6:00 p.m.
4.2649 reviews
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Caron-Lee P.'s profile image
Caron-Lee P. 
rating
9 years ago

This was the first time we boarded our two fur babies here in Jacksonville as we moved from out of state earlier this year. Pet Paradise was recommended by several pet owners. Contrary to the reviews posted earlier about this business, we really give them a two paws up! I walked in one day to get some information as we planned to board them, but wanted to get an idea of the facility. The staff was quite welcoming, albeit it seemed that they were in the midst of training. They even offered to do an unscheduled tour, whi... read more

Business response:

Thank you for this great review! We are so glad to hear that you and your pups enjoyed the Pet Paradise experience. 

Brenda B.'s profile image
Brenda B. 
rating
9 years ago

Wish to say thank-you, for your great care of my lil munchkin, DeVAH Bass. From check-in, everyone was personable, smiling, and answered any questions I had. DeVAH was there for a two night stay. When I picked her up on Sunday, she received a good report, even though she would have nothing to do with water activities. She is truly a little Diva, that prefers sitting in your lap and giving wet kisses. I already have booked her next stay. Great place, great personnel!!! Brenda Bass 

Business response:

Thank you so much for this great review, Brenda! 

Stacey G.'s profile image
Stacey G. 
rating
10 years ago

I recently boarded my dogs here for 5 nights. To get acquainted, the staff gave me a free day of day care prior to their stay so the dogs could get acclimated; Thank you! The facilities are unique because the dogs aren't just locked in a pen all day, but they get group playtime and pool time. I felt like the staff took good care of my dogs; they were played with, bathed, and they got to sleep together in the same pen. The staff took great care to explain in detail the charges I had accrued, and they were very generous wit... read more

Enrique R.'s profile image
Enrique R. 
rating
10 years ago

First time leaving my little guy there for 6 days and have to say I love the experience. They took care of my Max and had him all cleaned up when I picked him up. They also took care of administer his daily meds. Would definitely use them again 

Lynda B.'s profile image
Lynda B. 
rating
10 years ago

Awesome experience! This was the first visit for my dog and the staff was great, they answered all my questions and they were super friendly when I called to check in. I was also late picking up because of a flight delay but that's wasn't a problem. Thank PetParadise! Khloe had an amazing time :) 

Business response:

Hey Lynda! Thank you so much for the great review :) 

Joanna H.'s profile image
Joanna H. 
rating
11 years ago

Until my oldest dog was 7 years old he had always stayed with a family member when I would have to go out of town. One time no one could watch my dogs so I had to board them. I took them to Pet Paradise knowing there is someone there with the dogs 24/7. They had NO problem with me calling to see how they were doing. Three days later when I returned. They looked at me, then went running right back to the other dogs in the back. They didn't want to leave! My dogs stay at Pet Paradise pretty regularly now. I can't ev... read more

Suzanne C.'s profile image
Suzanne C. 
rating
11 years ago

Our family went away for the holidays on a last minute trip and was not sure if we would be able to get our dog in for boarding, but what a relief they had room. We have a very over protective dog who does not like anyone other then his family to handling him and Pet Paradise does an awesome job at this. We never worry about him as we know he is in good care. 

Em A.'s profile image
Em A. 
rating
14 years ago

Our family has used Pet Paradise to board our dog for a few years. After the first visit, they always remembered us and our dog Daisy and would greet us very warmly. It was a nice touch to be remembered, especially for the staff to remember our dog with such affection. We never had a problem with our dog here and always found Daisy in good health and spirits upon pick up. Although our dog was most happy at home, she didn't mind when we had to board her during our travels as she trusted the staff and would greet them as old... read more

Delaney R.'s profile image
Delaney R. 
rating
2 months ago

DO NOT RECOMMEND!!!! We brought my dog here for the first time while we were out of town for a week. She was not treated with the care and respect we were promised, as we were nervous to board for the first time. They did not put her in the proper room that we paid for and conveniently, were not given the proper updates with pictures because the person that did it apparently quit. Every time we called to check on her, we were told different things. She was dropped off with plenty of food, but she came back skinnier than she ... read more

Business response:

Hi, Delaney. We are sorry to learn about your experience. At Pet Paradise, we take the health and safety of each pet very seriously. We would love the opportunity to learn more about your recent experience in Paradise and work towards a resolution together. Please get in touch with us at (904) 741-0050! 

Frequently asked questions about Pet Paradise Jacksonville Airport

How is Pet Paradise Jacksonville Airport rated?

Pet Paradise Jacksonville Airport has a 4.2 star rating with 649 reviews. 

When is Pet Paradise Jacksonville Airport open?

Pet Paradise Jacksonville Airport is closed now. It will open tomorrow at 6:30 a.m.