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Pet Paradise Jacksonville University
- Pet Boarding
- Jacksonville, FL
About this business
Location details
5140 University Blvd W, Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
After asking for extended play time for my dog and calling the day after dropping off and again making sure he is getting playtime, I learn when picking him up the playtime was not provided. Get my baby boy home to find a large sore that clearly looks like a bite mark on his neck that was not there when I dropped him off. Wonder how that happened? Chose your boarding facilities wisely. My normal 5 star facilities were not available last minute, so I tried pet paradise. NEVER again!!
Business response:
Toni, we apologize that your experience did not live up to your expectations. May we please have our manager reach out to you to follow up with this review?
I am new to jax and need to go out of town, I live close to the university blvd location. I stopped in to check them out and was initially very impressed with facility. I have an 11 year old Old English Sheep. I met staff and decided to bring dog in for grooming and trial day at camp. The groomer Pam came out to meet me. I knew they did not have any idea of breed when they asked what color dog was(all OeS are same color) Now this is important they quoted me a fee of 85-100 to groom, I was fine with this. I dropped dog off a... read more
Business response:
Kim, we apologize that your experience didn't live up to your expectation. May we please have our Manager reach out to you to follow up with this review?
Sadly, I learned the hard way that if your beloved pet is seriously injured while in the care of Pet Paradise (University Blvd) you have no legal recourse under Florida State Statutes. I boarded my Llaso Apso's - William Curley and Gus - at Pet Paradise in Jacksonville Florida. Their brochure and tour of the facility reassured me that my pets would be well cared for,especially, with a "Live-in caretaker to supervise our guests 24 hours a day ". I provided them a list of five cell phone numbers, the phone number where I was... read more
More like Paradise Lost. Do not take you pet here if you love it. The first time we took our Westie to Pet Paradise we dropped him off at the airport location. We went away for the weekend and left him there to be boarded and to be groomed. We picked him up on Sunday. As we pulled out of the parking lot, we noticed his eye was swollen shut and leaking. It was so bad we headed straight for the emergency vet. On the way we called Pet Paradise to ask what happened. They said they were sorry but that they asked and no one knew w... read more
Frequently asked questions about Pet Paradise Jacksonville University
How is Pet Paradise Jacksonville University rated?
Pet Paradise Jacksonville University has a 4.5 star rating with 886 reviews.
When is Pet Paradise Jacksonville University open?
Pet Paradise Jacksonville University is open now. It will close at 5:00 p.m.