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Pet Paradise Jacksonville University

4.5

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Location details

5140 University Blvd W, Jacksonville, FL, 32216, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.5868 reviews
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Juliet H.'s profile image
Juliet H. 
rating
10 years ago

If I'm using pet boarding, it's gotta' be at Pet Paradise! Period. My Yorkie, CoCo, is not spoiled at all! And although he's not what I would call "a regular", the staff knows him. That's simply because Pet Paradise has it all and their customer service is on point! They are so friendly, helpful, and genuinely care about every animal that crosses the threshold. The check in and out process is seamless and their packages and specials are great. A major draw for me is that the facilities are always kept SO clean. I love that!... read more

Business response:

Thank you for this great review, Juliet! 

Jon K.'s profile image
Jon K. 
rating
10 years ago

Great place that our dogs love to visit. We love vip daycare drop off. Just wish the rewards program worked for all phone types or was visit based. 

Business response:

Thank you for the great review, Jon! 

Elizabeth C.'s profile image
Elizabeth C. 
rating
10 years ago

Wouldn't trust anyone else! They sent me pictures of my baby everyday to put me at ease! Don't go anywhere else! 

Business response:

Thank you for the great review, Elizabeth! 

Jill F.'s profile image
Jill F. 
rating
10 years ago

I have a German shepherd mix who is very afraid of new people. When I first took her to Pet Paradise, she was a little skittish, but when I picked her, she was happy and allowing all of the staff to pet her. Now, every time I tell her she is going to daycare, she gets really excited and when I get there to drop her off, she tried to jump the gate to get to the back. She has never been this outgoing with other people before. I would recommend Pet Paradise to anyone who needs daycare or boarding, 

Business response:

Thank you so much for this great review, Jill! We're so happy to hear about your Pet Paradise experience :) 

Haylie S.'s profile image
Haylie S. 
rating
10 years ago

This is my first experience with Pet Paradise and my first time boarding my furry baby. I've definitely been a helicopter mom and called nearly every day, but their staff has been so friendly, understanding and supportive. They took extra care to make sure my boy with anxiety was comfortable and calm. To giving him his medicine, to giving him love and attention, to letting him wear his thunder shirt, they have been amazing. Will definitely use them again! 

Business response:

Thank you for the great review, Haylie! 

Alex V.'s profile image
Alex V. 
rating
10 years ago

This is the second time I have used pet paradise on university to board my dog and it's a really great place to board your pet. Really great, friendly staff that love animals and take great care of your pet. I picked up my dog after 5 days of boarding and I could tell how much fun he had because we got home and he went to sleep immediately, was extremely tired. They also trimmed his nails during his stay with no charge. My only complaint is when I picked him up he was soaking wet from playing outside in the pools and they di... read more

Business response:

Thank you for the feedback, Alex! 

Stacey G.'s profile image
Stacey G. 
rating
10 years ago

I recently boarded my dogs here for 5 nights. To get acquainted, the staff gave me a free day of day care prior to their stay so the dogs could get acclimated; Thank you! The facilities are unique because the dogs aren't just locked in a pen all day, but they get group playtime and pool time. I felt like the staff took good care of my dogs; they were played with, bathed, and they got to sleep together in the same pen. The staff took great care to explain in detail the charges I had accrued, and they were very generous wit... read more

Business response:

Thank you for this great review, Stacey! We're so glad to hear that you and your pups enjoyed your Pet Paradise experience & can't wait to see you again soon :) 

Chris S.'s profile image
Chris S. 
rating
10 years ago

The staff is always nice, helpful and great with the dogs. Our dogs are always happy and tired when we pick them up, so they get plenty of play time. It's nice being able to take our dogs somewhere for the day where we can trust that they will be treated well and have fun. 

Business response:

Thank you so much for this great review Chris! We're so glad that you and your pups enjoy your Pet Paradise experience. 

Maureen D.'s profile image
Maureen D. 
rating
10 years ago

I boarded my dog here twice, and both times were great. It's pretty expensive, but I felt good about leaving her there. 

Business response:

Thank you for this review Maureen. We appreciate your feedback. 

Frequently asked questions about Pet Paradise Jacksonville University

How is Pet Paradise Jacksonville University rated?

Pet Paradise Jacksonville University has a 4.5 star rating with 868 reviews. 

When is Pet Paradise Jacksonville University open?

Pet Paradise Jacksonville University is open now. It will close at 7:00 p.m.