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5140 University Blvd W, Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
At every turn this was a hot mess. The normal place we kennel our sweet girl was full so we decided to try something new. The reservation process was terrible. I made the reservation then my s.o. called to get the fax number for our pups shots. They couldn't find my reservation, so he made another one. 2 days later I get a confirmation message for the original reservation. My s.o. called 5 times trying to confirm. Eventually we went in and got it straightened out. The staff was very friendly and made us feel okay to lea... read more
Business response:
Narci, we apologize that your experience did not live up to your expectations. May we please have our manager reach out to follow up with this review?
We love Pet Paradise! Our lab Daisy is very well loved and taken care of when she is there. I like how you can add extra treats or playtime. It's so convenient with the location at the airport too. She is always excited to go and leaving her there gives us peace of mind when we are away!
Business response:
Thank you for this great review, Lara!
I was in town for the week for business and brought one of my fur babies with me. I brought her for doggie daycare and it was the best decision I could have made. The staff was very friendly & helpful. I could tell when I picked her up at the end of the day how much fun she had. I was worried about how she would be in the hotel but by the time we would return in the evening she would eat and sleep the rest of the night. In the morning she was excited to go hang out with all of her new friends. I can't say enough how much I e... read more
Business response:
Thank you for this great review, Elizabeth!
My Lulu is a spoiled Siberian husky, she loves it every time she stays at Pet Paradise. I have no worries at all whenever she's there... The staff loves her so much and gives her a lot of attention. Lulu gets a report card after each stay and I love the results ..thank you so much Pet Paradise staff for a great job..
Business response:
Thank you so much for this great review, John! So glad to hear that Lulu enjoys her vacations to Pet Paradise!
Marley girl loves to go to Pet Paradise! A little pricey, but our girl has so much fun.
Business response:
Thank you for the great review, Joni!
This is a great place to board your dogs! The facility is very nice and clean and the staff is great. I never have to worry about my fur baby when I have to travel. I know he's well taken care of. Highly recommended!
Business response:
Thank you for this great review, Tara!
If I'm using pet boarding, it's gotta' be at Pet Paradise! Period. My Yorkie, CoCo, is not spoiled at all! And although he's not what I would call "a regular", the staff knows him. That's simply because Pet Paradise has it all and their customer service is on point! They are so friendly, helpful, and genuinely care about every animal that crosses the threshold. The check in and out process is seamless and their packages and specials are great. A major draw for me is that the facilities are always kept SO clean. I love that!... read more
Business response:
Thank you for this great review, Juliet!
Great place that our dogs love to visit. We love vip daycare drop off. Just wish the rewards program worked for all phone types or was visit based.
Business response:
Thank you for the great review, Jon!
Wouldn't trust anyone else! They sent me pictures of my baby everyday to put me at ease! Don't go anywhere else!
Business response:
Thank you for the great review, Elizabeth!
Pet Paradise Jacksonville University has a 4.5 star rating with 834 reviews.
Pet Paradise Jacksonville University is closed now. It will open tomorrow at 6:30 a.m.