Pet Paradise Matthews

Tandi B. 

on Yelp

7 years ago

Called to get my pup groomed. Was put on hold 3 different times and had 3 different people say they were going to take my info. One said they had an appointment available then the next said they didn't then the third picked the phone up and didn't even know what I was holding for. If that's the service you could just trying to schedule an appointment then I wouldn't trust them with my dog! 

Debbie M. 

on Yelp

8 years ago

After my initial tour of the facility I was feeling pretty comfortable about leaving my little guy there for the weekend. I had even convinced myself that it would be a good time for him, that he would get to socialize, swim, and play. Sadly, that was not the case. When I picked him up after after a two day stay, his hair was matted, he smelt like urine, and he had no voice left for whining the entire time. At first, I chalked it up to separation anxiety. I took him home, gave him a bath and something to eat but he ju... read more

Jamie M. 

on Yelp

8 years ago

I feel this place would probably been a better option if my dog was spayed. I only seen her on doggy cam once & that was the day of pickup. I literally watched the cams from 630am Saturday until pick up on Monday (drove my husband crazy) Even called Saturday before closing to check on her because I never seen her. I couldn't enjoy being away when I was worried from not seeing her. Then I gave her a bath when we got home because her elbows were red (she's white so it's noticeable) & her paws have red spots. I guess we know ou... read more

Nancy W. 

on Yelp

8 years ago

I have never given a bad review before, but I have to in this case. Sadly, we liked the staff and thought Pet Paradise looked like a well kept and clean facility. We were wrong about the cleanliness part. Our Newfoundland puppy stayed there 3 times. He got kennel cough following the first visit. (He has been vaccinated against it but caught a strain that wasn't covered.) That can happen and pet facilities can't always help that. We let them know so they could sanitize for future dogs who may be boarded there. Following the 3... read more

Jeannie M. 

on Yelp

9 years ago

The facility is very nice, the pool is a big selling point however the dogs don't get enough playtime. My dogs have been going to daycare for over 3 years and they absolutely love it. However I put them in here for the day and so far they've been outside 2x for 1/2 hour each time by themselves. I've been watching the Web Cams. When I called they said my dogs don't get along with other dogs. I've never had this problem from any other camp. In Fl. they attended from 7 to 5:30 in a 30 dog pack and never had a problem. Camp ... read more