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45 E Airline Hwy, Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
Boarded my dog for 5 days. Per instructions, we packaged individually all of her meals with her own dog food, supposedly using a cup scooper is difficult... Brought dog for stay and submitted all of the individually packaged feedings along with a toy for the 5 night stay. First of all, this is the only pet daycare that i've been to that boards the dogs and only allows for 2x 20 minute play sessions per day. Others, Camp Bow Wow and Canine Connection, allow the boarding dogs to play along with general daycare dogs all day...... read more
Business response:
Brandon, We apologize that your experience did not live up to your expectations. At Pet Paradise we are committed to providing both your and your furry friend with a safe, clean and fun experience. May we have our Regional Manager follow up with you on this review?
We used to board our fur kids here whenever we fly cos it's right next to the airport. We thought we had found a gem until their last stay. One of my dogs came back with sores all over his sanitary area . It was so bad that it took couple of months to heal. We have not taken them back since. I wish we could cos it's a great facility at a convenient location if you are going to the airport.
Business response:
Hi Angela, We apologize that your experience did not live up to your expectations. May we have our resort Manager reach out to you to follow up with this review?
If I could give a zero I would. Rebecca groomed my baby and did an awful job. His hair was uneven, his cut was choppy, his paws had the hair cut in between, so they were still covered in fur, but looked like fingers. His eye had a chunk cut from it and his facial hair was uneven. His paw pads weren't completely clipped, he had hair flying everywhere AND on top of that, he developed an eye infection that they wouldn't fess up to in the same eye the groomer gouged. Never going back, not even for the free groom offered.
Business response:
Hi Charmanne, we apologize that your experience didn't live up to you expectations. We will have our Regional Manager get in touch with you.
Pet Paradise New Orleans has a 4.3 star rating with 453 reviews.
Pet Paradise New Orleans is closed now. It will open tomorrow at 6:30 a.m.