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Pet Paradise New Orleans

4.3

About this business

Location details

45 E Airline Hwy, Kenner, LA, 70062, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun7:00 a.m. to 6:00 p.m.
4.3470 reviews
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Corey E.'s profile image
Corey E. 
rating
10 years ago

I love pet paradise and I believe the dogs love it as well as they are always excited when we pull up. But, there are a couple of things I believe they should change. 1) When I am calling the location I am dropping them off at, during working hours, I want to speak with someone physically at that location I don't want to be put to a main hub. 2) I think they need to change their rule on the 24 hour notice to drop off before or after hours. There are obviously people there 24 hours a day but I was told that unless you book 24... read more

Gina R.'s profile image
Gina R. 
rating
10 years ago

I just dropped my dogs off for a stay during our Christmas trip to Vegas. The staff was soooo helpful with making sure I had their vaccines updated and checking on Paco's skin condition and getting his meds in the system for his stay. Sherry was so helpful and letting me get my crew of 5 checked in the day before so we could make our early flight Christmas Eve morning. When we arrived at 6 am, and I walked in, everyone was standing there ready to go with their Christmas Eve holiday cheery attitudes!!! They had all 5 dogs... read more

Business response:

Hi Gina, We apologize that your experience did not live up to your expectations. May we have our Manager reach out to you to follow up with this review? 

Richard W.'s profile image
Richard W. 
rating
10 years ago

Thank you pet paradise..was nervous leaving my dog for four days but he had a fine stay. People were nice and helpful. Minor problem and they called right away..put my mind at ease with the thoughtful care. 

Business response:

Thank you so much for the great review, Richard. We're so glad to know that your pup enjoyed his stay at Pet Paradise. 

Jessica M.'s profile image
Jessica M. 
rating
10 years ago

I had placed reservations for both of my dogs to come here for thanksgiving. I hadn't heard anything about this place before except for their billboard by Louis Armstrong airport. After having no luck finding boarding for my up and coming trip up north, I decided to call pet paradise. Luckily they had availability. I went here today to bring my dogs vaccinations in before our trip and to check out their facility. Walking in, everything was extremely clean. I was greeted instantly by their courteous staff and I was able to ch... read more

Business response:

Thank you for the great review, Jessica! 

Cheri D.'s profile image
Cheri D. 
rating
10 years ago

We took our three dogs when we went on vacation and I can not say enough good things about the place. All three of our dogs are rescues with varying degrees of separation anxiety, but all three did really well. They sent photos of us from them on our vacation which was a real comfort, especially when I could see all three were happy. All three dogs upon pickup looked wonderful and we will totally use them again. 

Business response:

Thank you so much for the great review Cheri! We're so glad that you and your pups enjoyed your Pet Paradise experience. 

Leslie C.'s profile image
Leslie C. 
rating
10 years ago

I was so excited to have tried Pet Paradise last year. My dog usually suffers from separation anxiety, so to pick her up and find her happy, rested and NOT stressed was a great relief. Seeing her pictures online helps me feel connected while I am away. I can see that she is well taken care of! I just need to bring her to Day Care, too so she can socialize more. I am on my way to pick up she and her brother now. Thanks Pet Paradise !! 

Elizabeth S.'s profile image
Elizabeth S. 
rating
10 years ago

I love Pet Paradise!! I've left my babies with them many times. The staff is so friendly & patient, you can really see that they care about each & every dog in the facility. I will continue to use them time & time again! 

Business response:

Thank you so much for the great review Elizabeth! 

Scott F.'s profile image
Scott F. 
rating
10 years ago

Do not hesitate to utilize this facility. We always receive excellent, professional, and polite service. They send us picture and text updates of our pups. Our dogs love staying here. They get to go swimming, eat ice cream, and play a lot. We also get them groomed and bathed before pick up. You can't do better than this place if you have to leave your puppies somewhere other than home. 

Business response:

Thank you so much for this fantastic review Scott! We're so glad that you and your pups enjoy your Pet Paradise experience. 

KC C.'s profile image
KC C. 
rating
11 years ago

Amazing! I have had nothing but the best experiences here. My little guy gets so excited when we pull up because he loves it too. The staff is really friendly and helpful. I have gone here for boarding, grooming and just daycare. I would recommend to anyone! 

Business response:

Thank you for the great review KC! 

Frequently asked questions about Pet Paradise New Orleans

How is Pet Paradise New Orleans rated?

Pet Paradise New Orleans has a 4.3 star rating with 470 reviews. 

When is Pet Paradise New Orleans open?

Pet Paradise New Orleans is closed now. It will open tomorrow at 7:00 a.m.