Pet Paradise New Orleans

Ashley A. 

on Yelp

12 years ago

I recently started using Pet Paradise for boarding my dogs in past year. The staff is super easy to deal with and nice. My two dogs are excited when we drop them off and are in very happy spirits once we pick them up. I recommend Pet Paradise for boarding. 

Anita M. 

on Yelp

13 years ago

I've been using Pet's Paradise for boarding my dogs for years - I have two Catahoulas and they are very familiar with Pet's Paradise. The dogs get their own hammock bed when it's bedtime, which is great! Each kennel has an outdoor run attached to it, so the dogs can go outside when they need to (and the doors are unlocked). The dogs also have a dog bone shaped pool they can take a dip in and a large play yard in the back. My dogs don't like other dogs, they are old and cranky, so they usually play alone in the yard. The s... read more

Melissa M. 

on Yelp

15 years ago

First of all you cannot beat the location for out of town trips. They're located near the airport so it makes it so easy to leave my dog on out of town trips! They've opened their new building, I was a little disappointed when prices went up, but they've got some great specials on doggy day camp. There are other great doggy day camps in the New Orleans area, but my dog doesn't like other dogs, I feel like the staff at Pet Paradise accommodates this. They sold me when the last time I walked in the managers daughters were dis... read more

Dagmar C. 

on Yelp

a year ago

do not be fooled by PetParadise as responses to negative reviews. (AI generated) When attempted to contact them via the response, they ignore the response. The place used to be awesome years ago. now they are just animal abusers causing injury by dragging around by the neck and do not feed appropriately. They think a tiny cup works with big kibble. They obviously do not understand orders from the pets vet. My dog had lost a lot of weight while under their lack of care. 

Carol L. 

on Yelp

2 years ago

Unfortunately, they do not answer the phones when you call. What could be worse for a pet parent? You can't even check up on your pet! I had to leave town on an emergency, but of course I could not reach them by phone to bring in my dogs. This left me to take my dogs to a different place. I will continue to bring them to the other place, since they always answer the phone when I call. I do not recommend this place, especially since the one manager that cared about her customers left. 

Larry F. 

on Yelp

2 years ago

After boarding my two dogs there over the Memorial day weekend 2023 for two days, both were very sick. Both were traumatized. Both went to the vet with over $1000 worth of bills. One of them passed away, the other one is still not right. I have tried reaching out to the manager or owners numerous times but no one ever called me back. I definitely would not even consider leaving any pet in there hands. 

Juli F. 

on Yelp

2 years ago

Interesting that these people got my 100% factual review deleted. I will keep posting ad infinitum. Horrible management, horrible customer service. They would not release my dog after promising me that she would be available if I arrived by 6:15 on a Sunday (which I did). If I were considering letting my dog stay here, I would seriously question why they are unable to release dogs after a certain time, even though they are still present in the building. There certainly must be a reason. Please be sure you carefully quest... read more

Artby K. 

on Yelp

2 years ago

Just a reminder if your thinking of going on vacation don't make the mistake I made by taking my animals to this place. My cat has never been the same since I got him back all black and blue and scared. They turned off the web cam so I couldn't see my cat while I was gone. I take my pets to Vca where I know they won't get hurt 

Dennis R. 

on Yelp

2 years ago

I was just asked because of my last terrible experience if they could have a member of the management staff reach out to me which I'm more than happy to do, but I doubt it will happen. So, Pet Paradise my answer is yes and you have my contact info and yes I will keep everyone updated on your response to see if you actually care about other people's pets in your care! This should be interesting if it actually happens.