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Pet Paradise New Orleans

4.3

About this business

Location details

45 E Airline Hwy, Kenner, LA, 70062, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun7:00 a.m. to 6:00 p.m.
4.3453 reviews
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Cyn P.'s profile image
Cyn P. 
rating
9 years ago

Great atmosphere! The young lady that checked us in was so comforting. I had never left my two babies with strangers before and was worried. I was put at easy after touring the facility and knowing that I could tune to check up on them at anytime. If I ever have to leave them over night again I will take them to Pet Paradise 

Business response:

Thank you so much for the great review, Cyn! 

Jennifer B.'s profile image
Jennifer B. 
rating
9 years ago

In general, I was satisfied with Pet Patadise this last time I boarded my black lab. I love seeing pictures of him having fun with the other dogs! However, I left feeling very disappointed with their grooming services. I had requested to have my dog's nails clipped. I have a difficult time doing it myself, which is why I requested their groomer do it. His nails were badly in need of a trim. Prior to leaving the facility, I heard the groomer say out loud she was going to get my dog and trim his nails right then because she wa... read more

Jess J.'s profile image
Jess J. 
rating
9 years ago

Love this place I bring my dog every time I have to leave for a period of time. They are always so nice and take good care of my dog they called me when my dog wasn't eating so they gave him wet food to get him to eat, so immediately I felt relieved when I was so far away. I love the fact that they have a pool for the dogs since my dog goes crazy for water! Also the add ons such as extra play time is nice 

Business response:

Thank you for the great review, Jess! 

J F.'s profile image
J F. 
rating
9 years ago

I've been bringing my mixed breed dog here for about a year and a half. She loves it! She starts wagging her tail and whining with glee when we get close to the building. She will nose the door open and non-stop tail wagging when we enter the lobby. I love it when we see a familiar face and they know my girl by name. We are a big fan of their daycare. She comes home tired and content. I have also left her overnight for stints of 1-7 days. When I've had to leave her for a long time, I'll call and check on her. They a... read more

Business response:

Thank you for the feedback. We really appreciate it! 

Jennifer M N.'s profile image
Jennifer M N. 
rating
9 years ago

My dogs and I love this place. The staff is extremely patient and friendly! My lab can't wait to use the pet pool! I never feel bad leaving them here. It's like they are getting their on vacation. All paws for this place. 

Business response:

Thank you for this great review, Jennifer! 

Corey E.'s profile image
Corey E. 
rating
9 years ago

I love pet paradise and I believe the dogs love it as well as they are always excited when we pull up. But, there are a couple of things I believe they should change. 1) When I am calling the location I am dropping them off at, during working hours, I want to speak with someone physically at that location I don't want to be put to a main hub. 2) I think they need to change their rule on the 24 hour notice to drop off before or after hours. There are obviously people there 24 hours a day but I was told that unless you book 24... read more

Gina R.'s profile image
Gina R. 
rating
10 years ago

I just dropped my dogs off for a stay during our Christmas trip to Vegas. The staff was soooo helpful with making sure I had their vaccines updated and checking on Paco's skin condition and getting his meds in the system for his stay. Sherry was so helpful and letting me get my crew of 5 checked in the day before so we could make our early flight Christmas Eve morning. When we arrived at 6 am, and I walked in, everyone was standing there ready to go with their Christmas Eve holiday cheery attitudes!!! They had all 5 dogs... read more

Business response:

Hi Gina, We apologize that your experience did not live up to your expectations. May we have our Manager reach out to you to follow up with this review? 

Richard W.'s profile image
Richard W. 
rating
10 years ago

Thank you pet paradise..was nervous leaving my dog for four days but he had a fine stay. People were nice and helpful. Minor problem and they called right away..put my mind at ease with the thoughtful care. 

Business response:

Thank you so much for the great review, Richard. We're so glad to know that your pup enjoyed his stay at Pet Paradise. 

Jessica M.'s profile image
Jessica M. 
rating
10 years ago

I had placed reservations for both of my dogs to come here for thanksgiving. I hadn't heard anything about this place before except for their billboard by Louis Armstrong airport. After having no luck finding boarding for my up and coming trip up north, I decided to call pet paradise. Luckily they had availability. I went here today to bring my dogs vaccinations in before our trip and to check out their facility. Walking in, everything was extremely clean. I was greeted instantly by their courteous staff and I was able to ch... read more

Business response:

Thank you for the great review, Jessica! 

Frequently asked questions about Pet Paradise New Orleans

How is Pet Paradise New Orleans rated?

Pet Paradise New Orleans has a 4.3 star rating with 453 reviews. 

When is Pet Paradise New Orleans open?

Pet Paradise New Orleans is closed now. It will open tomorrow at 6:30 a.m.