Pet Paradise Sanford

Katie P. 

on Yelp

8 years ago

The girls at the front desk were nice, I never got my tour of the facility. My dog stayed for two nights, I did not do the go home bath (she has sensitive skin I'd rather use my own products) but she had diarrhea all down her bottom and back legs... no where in her little report did they mention she had the runs, or was unhappy. I'm sorry but at least wipe her. That is the first time since I've owned her that I've ever seen her like that. Not impressed. They should be caring for our babies like their own. Will not be coming ... read more

Kim R. 

on Yelp

9 years ago

I have enjoyed my business with pet paradise resort. Unfortunately, I have started to frown upon the way the management team has started to become a bit more on edge. I walked in the other day to pick up my dog from daycare and walked in on one of the managers yelling at one of the workers in front of a customer!! how messed up is that. and then once the manager noticed i was there, she sent the worker to the back because she was almost in tears! And upon waiting for me to pick Baxter up from daycare, i over heard the poor g... read more

Michael T. 

on Yelp

9 years ago

I am giving this a 1 star review as I was not satisfied with the condition of my pets upon their return from the facility. Those looking for reviews on pet boarding should be aware of what "could" happen, even though everything appears to be satisfactory. Most people these days just look for 5 star or 1 star. I usually read the poor reviews first as most 5 star reviews can be artificial. Please note that this review is not a complete reflection on the entire staff, the facility or the service, but I am left questioning a fe... read more

Amy D. 

on Yelp

11 years ago

I have never been as heartbroken as i have going to this place. We took our 5 year old Newfoundland in for a bath. If anyone knows what a newfoundland is, you know that the breed has beautiful hair. I dropped him off for a bath and a TRIM. I picked him up six hours later and he was completely SHAVED! No fur left. I have never been so upset! The answer i got from the staff was "it's florida, he wont be hot" !!! I asked to speak to a manager and they told me no one was in today, you will have to wait till tommorrow!!! This is ... read more

Thomas H. 

on Yelp

11 years ago

I boarded my two dogs here for 48 hours while I went out of town for Christmas. Upon arrival we told the workers that they came home last time smelling like urine and this was not acceptable. When we picked up our dogs they told us they were given a complimentary going home bath. While in the car on the way home I could smell feces. I took them both straight to the back yard to give them both a bath and noticed that our Dogs white paws were yellow. I will never bring my dogs back. 

Joann S. 

on Yelp

11 years ago

I like this place but have some concerns. I have an older dog and she is shy around other dogs. She is a Engish Springer Spaniel and should like water but doesn't. And she has arthritist in her left rear leg. The last time we picked her up she was limping, and the girls response to me was "well it must have been the playing". I told the girl that they were told that she can't rough play especially with dogs her size or larger. No resonse from the girl. The other issue was when waiting to pick up dog saw one of the handlers... read more

Charles P. 

on Yelp

12 years ago

Not sure we will board our 3 small dogs here again. This was the second time using this boarder, first was over a year ago and went fine. This time I have several serious concerns: 1) Upon arrival was told all the dogs had bouts of diarrhea during the stay. They were given probiotics, but no vet was consulted at any time - even though they had our vet info and I signed a paper giving permission to seek medical advice if necessary. These are small dogs and untreated diarrhea can be life threatening. 2) Two of the dogs are h... read more

Chloe B. 

on Yelp

15 years ago

I really regret sending my dog here for a weekend stay a few weeks ago. On the first day of our vacation while my dog was staying here overnight we received a call from Pet Paradise stating that my dog had broken his leg. No one could give us answers as to how he broke his leg. The staff said they checked on him that morning & it was Broken. Thats the only answer we received. Needless to say my dog had to have surgury and a plate put in his leg. Today is his second surgery....