Pet Paradise Sanford

Pedro S. 

on Yelp

4 months ago

The training program is absolutely a waste of money. The dog gets locked up most of day spends maybe 45 minutes training and gets traumatized after all that time locked up and worse than when he went in. The funny thing is when you complain about it they blame you for his behavior instead of admitting that they are not really good at what they do. I was robbed and my dog was traumatized! Dont waste your money! Find real trainers and people that care and spend time with them! 

Pedro S. 

on Yelp

a year ago

Decline in service, rude staff, cameras are showing same dogs in pool meanwhile I asked if mine can get pool time he loves the pool but never did. 

G. N. 

on Yelp

a year ago

My family and I have boarded our dogs at Pet Paradise for years and there is a noticeable decline in service and management here. Do NOT take your pets here. A few months ago, we picked up our Weimaraner and were told a few hours before pickup that his paws were inflamed. We didn't know what to think but when we picked him up he could not WALK. We had to contact a vet and he contracted a bacteria through a cut in his paw. They weren't overly apologetic and didn't really seem to care about the well-being of our pet, but we kn... read more

Yezetnia G. 

on Yelp

2 years ago

Used to love coming here until some not so pleasant recent experiences. Just overall terrible time management and communication. 

LaAngela J. 

on Yelp

3 years ago

I took my dog there back in May for a complimentary well visit since I had just got my dog which went that visit only went okay because they were really rough giving shots and he came back back limping only from vaccines. But the staff at check in was very friendly. So the tech came in explaining the visit was complimentary but also presented these wellness plans that they had with all the great benefits which she explained was $52 per month explained all the benefits of 6 days of day care, anytime visits and a bunch of othe... read more

Heather H. 

on Yelp

3 years ago

This place is a joke and should be shut down. it had taken me some time to write this review. Sadly when dropping off my two girls I had a terrible feeling leaving them here. Dropping them off Sunday picking up Thursday received photo of both for 2-3 day then they stopped sending pictures of my cocker spaniel. Tuesday we received a call that our baby wasn't eating and had discharge in her eye. I authorized them giving her chicken and flushing her eye and to see the vet. Thursday morning my husband picked them up but they did... read more

Misty L. 

on Yelp

4 years ago

Our dog stayed at Pet Paradise Monday and Tuesday of this week. We received a call Tuesday morning letting us know that another dog attempted to enter the area Chester was in. The girl watching him picked him up and he bit her. We were extremely upset as we made it explicitly clear that he could not be in the area with another dog. He had been there many times without issue. On a recorded line, the manager in training admitted they knew this and that the girl should not have picked him up as it was against their training pro... read more

Justin V. 

on Yelp

4 years ago

I was a potential new time customer and was attempting to bring my two dogs. Unfortunately not a great experience with there staff. They had almost ten years of shot records and could not figure out if a particular shot was they got 5 weeks ago had expired so they would not take the dogs. As frustrating as those circumstances are I can understand the position of not taking dogs. The part that I found unexpectable was the fact the records we sent ahead of time and no one checked before I arrived and they seemed more interest... read more

Miriam E. 

on Yelp

4 years ago

Our dog was attacked and came back with injuries. We were not advised this occurred. We are heartbroken that we put our dog in this facility and situation. It is currently being investigated.