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Petro Home Services

4.9

About this business

Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more

Location details

3 Fairchild Court, Plainview, NY, 11803, United States

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4.9742 reviews
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JOHN J S.'s profile image
JOHN J S. 
on Birdeye

4 years ago

Thank You, At 1009 hours January 7, 2020,  I called Petro at 1-516-349-4100 and spoke to Janet. I told Janet that I was having a problem with my heat. I said that I have heat but it comes up too strong. Janet was a very good listener. At 1013 hours,  I received an email from Petro confirming my appointment for today between 1:00pm and 4:00 pm.  At 1244 hours, I received a second email informing me that my technician's name is Virgil and he is enroute. Virgil, the Petro service technician, arrived shortly after the email.... read more

Business response:

John J, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services 

ALEX W VAHLDIECK V.'s profile image
ALEX W VAHLDIECK V. 
on Birdeye

4 years ago

The Petro employee was very pleasant she did her job well* Her name was Andrea* 

Business response:

Alex ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services 

DANIELLE EDGAR E.'s profile image
DANIELLE EDGAR E. 
on Birdeye

4 years ago

My experiences with Petro customer service and service technicians has been great. They are professional, courteous and knowledgeable. 

Business response:

Danielle Edgar ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services 

MOHAMMED H.'s profile image
MOHAMMED H. 
on Birdeye

4 years ago

There service is nice they come on time and they solve my problem 

Business response:

Mohammed- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards 

MAEGAN R.'s profile image
MAEGAN R. 
on Birdeye

4 years ago

Quick and friendly service! 

Business response:

Maegan ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services 

KENNETH B.'s profile image
KENNETH B. 
on Birdeye

4 years ago

They set up an the appointment quickly, the service technician was friendly and professional. He figured out the problem and repaired it right away. The heat was back on and our family was back to focusing on the holidays! Thank you! 

Business response:

Kenneth –We’d like to sincerely thank you for taking the time to positively rate our company and we appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards 

JENNY WENDLAND W.'s profile image
JENNY WENDLAND W. 
on Birdeye

4 years ago

Had a problem with the oil furnace and they came out the same day plus they are 24 hours 7 days a week. 

MR WILFRED B.'s profile image
MR WILFRED B. 
on Birdeye

4 years ago

Adrian did great by installing an aquatex heat monitor gauge which seemed to help a little. He also suggested if I still didn’t get hot water that stayed hot that I would have to get a plumber to clean the boiler coils which I’ve scheduled for 12/20/19. 

Business response:

Mr Wilfred, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services 

TOM R.'s profile image
TOM R. 
on Birdeye

4 years ago

Great response time. My hot water heater was leaking and flooded my basement. Came quickly fixed problem great service 

Frequently asked questions about Petro Home Services

How is Petro Home Services rated?

Petro Home Services has a 4.9 star rating with 742 reviews. 

When is Petro Home Services open?

Petro Home Services is open now. It is open 24/7.