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Physicians Immediate Care

3.9
  • Oswego, IL

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Location details

2322 US Highway 34, Oswego, IL, 60543, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
3.9983 reviews
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Miriam R.'s profile image
Miriam R. 
rating
2 years ago

Waiting time is always ridiculously long regardless of an appointment. Receptionists aren't the nices either. 

Pete R.'s profile image
Pete R. 
rating
2 years ago

Whoa, hold up! I have BC/BS of IL and Physicians I.C. of Oswego just told me my new co-pay is $131.00!!! I have always had a $20 co-pay at Immediate (non-Hospital Inst.) Care locations for over 10+ years. I asked why the change & up charge and the receptionist just said, literally said, "I don't know it's just something we started doing a few weeks ago." I cancelled my appointment and walked out. Called BC/BS and the directed me over to Duly Immediate in Naperville. I literally walked in and was seen in less than 5 min. Pat... read more

Tiraji H.'s profile image
Tiraji H. 
rating
2 years ago

I tried two different physicians urgent care facilities this year and both times were unacceptable service. This time I waited two hours just to be told that the home remedies I've tried for the past several weeks are what I should continue to do. I was also told that my primary doctor is the one who needs to write me a prescription for singular and that there's nothing she can help me with. I then asked if she can atleast give me recommendations for over the counter allergy medication that could possibly help more, she came... read more

Business response:

We are sorry you were unhappy with the medical care you received and would like to learn more about what happened. If you would message us your contact info, we will pass it along to our regional director, who will reach out to learn more about your experience 

Alma L.'s profile image
Alma L. 
rating
4 years ago

I would give it zero stars if I could! My husband was feeling sick on Thursday with cold symptoms. Went to the clinic on Friday and was told he didn't have a cold or any type of virus. He was told his throat was irritated and that was it. Friday night he got worse. Today we made an appointment to make sure he is covid negative since they misdiagnosed him the first time. His appointment was at 4:10 and was still waiting in the parking at 5:50. When I called to see what the hold up was, associate stated it can be a 3-4 hour w... read more

Cailyn M.'s profile image
Cailyn M. 
rating
4 years ago

Worst immediate care I've ever been to. I literally downloaded yelp to leave this review because it was that bad. I came to this clinic to get a strep test. The male nurse already wasn't friendly, making me feel uncomfortable. He proceeded to do the test and barley reached the back of my throat and didn't use the wooden stick to push my tongue down. I knew right away that this wasn't going to be accurate. Now don't forget I'm in horrible pain just hoping to get antibiotics to help. Test comes back negative and they send me o... read more

Cyndee P.'s profile image
Cyndee P. 
rating
4 years ago

The service was horrible. I got there a few minutes before 8 so I could get in and out quickly. Didn't get into the room until 8:20 and didn't see the PA until 8:40 and didn't get out until 9:00! I was the first patient! The person at the front desk was a little rude. Go anywhere else. 

Wyatt L.'s profile image
Wyatt L. 
rating
4 years ago

This place sucks. Do NOT GO HERE. If you need a COVID-19 test, try to schedule at CVS. I have been sitting here for 45 minutes now, when I was initially told 10 minutes for a Rapid Test. CVS is much more prompt, quick & professional. 

Josue G.'s profile image
Josue G. 
rating
4 years ago

I visited this location for a work comp case and I'm going to rate it 1 star. I strongly encourage anyone to look elsewhere for health care needs. There's also a lot of room for improvement for this business as a whole and for each of their branches. This is gonna be long, but it's necessary to review because I'm still having pain from my work comp case from a few months ago. The waiting time can take between 30mins - 1hr, doesn't matter what day or hour of the week you go. I had multiple check ups and tried visiting at di... read more

Janice O.'s profile image
Janice O. 
rating
5 years ago

Made an appointment online, registered online but didnt get seen for over an hour. No one checked in on us or gave us an update. Very unprofessional! 

Business response:

Thank you for your feedback, Janice. I apologize for the unexpected wait time you experienced. 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 3.9 star rating with 983 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open at 8:00 a.m.