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2322 US Highway 34, Oswego, IL, 60543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Made an appointment on line for a work physical. Got to the location and was told they don't have a physician. Waste of time.
Business response:
We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you.
I made a follow up appointment online for 12:00. Unfortunately when I arrived, I was told there's an hour and a half wait. I asked why there's a wait that long when I had an appointment. The girl at the desk told me that it's not an appointment, it's a reservation, and basically like walking in without an appointment. She was unprofessional towards me and called me "hon" in a patronizing manner. Obviously she hears this a lot. So, be ready to WAIT even if you schedule online. There's no way to know what time you will get in.
I scheduled a appointment on line 430pm. I waited until 6pm. I left because A patient that came in after him gett registered after me. They took him . I would not recommend it was waste time.
place is horrible they said a 1 hour wait and it was 4 hours like who put immeddiete care in their name 0 stars if I could
Lady at the front is sweet but the doctor takes way to long. I was in a room for almost an hour & a half waiting for a doctor. It did not seem like that cared. The care was shit.
I made an appointment for 430. I got there at 4:12 I checked in did everything I had to do pay my co-pay I got called in at 4:20 when the young lady took my weight & height, then we went into room five where she took my pulse with the reader , she did not have the blood pressure machine with her. And my thought was what you only have one. I know you all are making a ton of money off our insurance but you have one blood pressure machine. She said I'm going to get it. I'll be right back that was 25 minutes, she comes back tak... read more
Waiting time is always ridiculously long regardless of an appointment. Receptionists aren't the nices either.
Whoa, hold up! I have BC/BS of IL and Physicians I.C. of Oswego just told me my new co-pay is $131.00!!! I have always had a $20 co-pay at Immediate (non-Hospital Inst.) Care locations for over 10+ years. I asked why the change & up charge and the receptionist just said, literally said, "I don't know it's just something we started doing a few weeks ago." I cancelled my appointment and walked out. Called BC/BS and the directed me over to Duly Immediate in Naperville. I literally walked in and was seen in less than 5 min. Pat... read more
I tried two different physicians urgent care facilities this year and both times were unacceptable service. This time I waited two hours just to be told that the home remedies I've tried for the past several weeks are what I should continue to do. I was also told that my primary doctor is the one who needs to write me a prescription for singular and that there's nothing she can help me with. I then asked if she can atleast give me recommendations for over the counter allergy medication that could possibly help more, she came... read more
Business response:
We are sorry you were unhappy with the medical care you received and would like to learn more about what happened. If you would message us your contact info, we will pass it along to our regional director, who will reach out to learn more about your experience
Physicians Immediate Care has a 3.9 star rating with 1,028 reviews.
Physicians Immediate Care is closed now. It will open at 8:00 a.m.