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Physicians Immediate Care

3.9
  • Oswego, IL

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Location details

2322 US Highway 34, Oswego, IL, 60543, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
3.91,028 reviews
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Alma L.'s profile image
Alma L. 
rating
4 years ago

I would give it zero stars if I could! My husband was feeling sick on Thursday with cold symptoms. Went to the clinic on Friday and was told he didn't have a cold or any type of virus. He was told his throat was irritated and that was it. Friday night he got worse. Today we made an appointment to make sure he is covid negative since they misdiagnosed him the first time. His appointment was at 4:10 and was still waiting in the parking at 5:50. When I called to see what the hold up was, associate stated it can be a 3-4 hour w... read more

Cailyn M.'s profile image
Cailyn M. 
rating
4 years ago

Worst immediate care I've ever been to. I literally downloaded yelp to leave this review because it was that bad. I came to this clinic to get a strep test. The male nurse already wasn't friendly, making me feel uncomfortable. He proceeded to do the test and barley reached the back of my throat and didn't use the wooden stick to push my tongue down. I knew right away that this wasn't going to be accurate. Now don't forget I'm in horrible pain just hoping to get antibiotics to help. Test comes back negative and they send me o... read more

Cyndee P.'s profile image
Cyndee P. 
rating
4 years ago

The service was horrible. I got there a few minutes before 8 so I could get in and out quickly. Didn't get into the room until 8:20 and didn't see the PA until 8:40 and didn't get out until 9:00! I was the first patient! The person at the front desk was a little rude. Go anywhere else. 

Wyatt L.'s profile image
Wyatt L. 
rating
4 years ago

This place sucks. Do NOT GO HERE. If you need a COVID-19 test, try to schedule at CVS. I have been sitting here for 45 minutes now, when I was initially told 10 minutes for a Rapid Test. CVS is much more prompt, quick & professional. 

Josue G.'s profile image
Josue G. 
rating
4 years ago

I visited this location for a work comp case and I'm going to rate it 1 star. I strongly encourage anyone to look elsewhere for health care needs. There's also a lot of room for improvement for this business as a whole and for each of their branches. This is gonna be long, but it's necessary to review because I'm still having pain from my work comp case from a few months ago. The waiting time can take between 30mins - 1hr, doesn't matter what day or hour of the week you go. I had multiple check ups and tried visiting at di... read more

Janice O.'s profile image
Janice O. 
rating
5 years ago

Made an appointment online, registered online but didnt get seen for over an hour. No one checked in on us or gave us an update. Very unprofessional! 

Business response:

Thank you for your feedback, Janice. I apologize for the unexpected wait time you experienced. 

Michaela B.'s profile image
Michaela B. 
rating
5 years ago

This was one of the worst experiences I've had. I do not recommend any one going here. I went here to get tested for Covid and reserved a spot on line. My appt was at 12:50 and was asked to get there 15 min early. I got a confirmation text saying my appt was confirmed and to text them "here" once I got there. I got there 15 min before my time and they texted back saying I was checked in. I was waiting and waiting and waiting until after my appt time so I finally called to figure out what was going on. They lady on the phon... read more

Jesy R.'s profile image
Jesy R. 
rating
5 years ago

BAD SERVICE!! I scheduled 2 Covid test's online and got there at the time that it showed online and they said that the scheduling wasn't for Covid, showed them the screenshot of the appointment I made online and the lady at the desk said "their system messed up" and rudely said "you gotta either re-schedule or go somewhere else to get tested" even though I showed her the screenshot, with the times on there by the way (we were on time). Needless to say, I didn't "re-schedule". Bad service can't be trusted. 

Business response:

Thank you for taking the time to provide us with feedback about your experience, Jesy. I'm sorry to hear that you are not happy with your visit to our clinic. Please know that we are working diligently to improve the process. 

Terence H.'s profile image
Terence H. 
rating
5 years ago

Very dangerous place to go for a COVID test. First of all, you have to wait an hour or more in line to be "screened". The testing space is enclosed and is only about 7 x 7 square feet. Though you are required to wear a mask COVID particles can still emit into the air for several minutes. I think that's dangerous in such a small spac. 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 3.9 star rating with 1,028 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open at 8:00 a.m.