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Physicians Immediate Care
- Norridge, IL
About this business
Location details
4900 North Cumberland Ave, Norridge, IL, 60706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
What a difference a review makes.... I went to this location yesterday for a very painful scratched cornea and AFTER THEY CHARGED MY CREDIT CARD, was told it was going to be a 3-3.5 hour wait. The reason is they had patients already scheduled and only one provider working. My suggestion would be if you are going to accept walk-ins and only have one doctor, do not schedule appointments during that time! I asked and there was no exceptions for an injury. Needless to say I couldn't wait that long to be seen and after being told... read more
Worst Experience. I went for having a small red bump on my right hand and I had clearly mentioned doctor that I have Crohn's disease so please do not prescribe me any medication that interacts with it. Still they gave me very very very strong antibiotics that made my crohns disease worst with bloody diahrea Latter on it got cured just by over the counter ointment. Very poor service and I will never never recommend this place. Still wondering why I was not given ointment given my condition.
Business response:
Thank you for your feedback. I'm very sorry that you were not happy with the medical care you received. I would appreciate the opportunity to speak with you about your experience. Could you please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you?
Deserve no stars. Sandra at the front desk is rude. I waited over 2 hours. Saw them take walk-ins who came after me and the Front desk girl lied to my face. Don't need to go into everything but people find another immediate care center. Still waiting to be called in. I hope the people in the back treat me and my daughter better.
Deserves absolutely no stars. The women at the front desks are rude, don't even greet you, give you attitude, and talk down to you. You're nothing but a front desk lady, my education is worth more than you. The doctor was nice but doesn't deserve the title "doctor" I don't know where she got her education but I have never had a doctor walk in ask questions and then come back a couple more times because she "forgot" to check something. Also, she couldn't diagnose me with anything and just decided to prescribe something. It wa... read more
Business response:
Thank you for your feedback. I am very sorry to hear that you were not satisfied by the level of care you received. Could you message me with your full name and the date of your visit? We take patient quality of care concerns very seriously and I would like to have your visit reviewed by our Quality and Compliance team. Thank you.
Only come if you have all day to wait and nobody giving you any updates. Came with my 5 year old. Over 2 hours and not one person could answer how much longer I would have to wait. This is ridiculous. Never again. Only reason I came was my pediatrician was closed.
Business response:
We are very sorry for the long wait during your visit to our clinic. We do try and see patients as quickly as possible, but sometimes the severity of a patient's injury takes longer than expected and pushes everything back. However, we are always working to improve our wait times, and appreciate your patience and feedback about your visit.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4 star rating with 1,586 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.