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Physicians Immediate Care
- Norridge, IL
About this business
Location details
4900 North Cumberland Ave, Norridge, IL, 60706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I would give it no stars if I could. I took first my daughter and then myself in to see the Dr/PA. They diagnosed me wrong and according to my daughters Pediatrician she was more than likely wrongly diagnosed as well. Will not ever go back to this location again!!
Business response:
Thank you for your feedback, Lisa. I'm sorry to hear that you are not happy with your visit to our clinic. We take your concerns very seriously and would appreciate the opportunity to speak with you about you and your daughter's experiences. If you wouldn't mind, could you please email me at patientservices@visitphysicians.com with your contact information?
AWFUL PLACE -- staff is beyond rude!! Waited for extended period of time - no one bothered to ask if I was ok -- The front desk staff are awful - no people skills! After waiting nearly 2 hours I walk out to parking lot where a tow truck was about to tow my car!!!! Apparently one of the reception people saw the car parked "TOO LONG" and decided to call towing company -- SERIOUSLY?!?!? 2 hours to get ear drops and a prescription - just a joke!! Don't go here - it's bad!!!!
Business response:
Thank you for your feedback, Sofia. I'm very sorry to hear about your experience at our Norridge location. Our patients' satisfaction is our top priority, and I'm disappointed that we didn't meet your expectations. I would appreciate the opportunity to discuss with you further. Could you email me at patientservices@visitphysicians.com with your contact information and the date of your visit?
Garbage facility. Next time I rather go to Emergency Room than this money grabbing office. Front desk was very nice, but assistants are all rude/in a rush and then you are not even seen by a real doctor but instead by a "PA - Physicians Assistant" in a doctors robe. I was misdiagnosed with a bad cold when I instead had bronchitis...I even went back as I wasn't feeling well & still they were in a rush. Never again! Don't waste ur time here. Instead go to Walgreens or ER.
Business response:
Thank you for your feedback, Dan. I am sorry to hear that you are not satisfied with the level of customer service provided by our staff members. We would greatly appreciate the opportunity to discuss this with you in more detail. Could you please email me at PatientServices@VisitPhysicians.com with your contact information and the best time to reach you? Again, we apologize for any inconvenience.
On Saturday July 6th my Stepdad visited Physicians Immediate care for Ear pain. He was treated by 2 people. One who which dug in his ear for at least 45 minutes. He was prescribed antibiotic ear drops and went on his way. As my mother put these drops in his ear he was in excruciating pain. Overnight things got much worse, he couldn't sleep and by the am his ear blew up with swelling and the side of his face with severe excruciating pain. Upon returning to Physicians Immediate Care on Sunday July 7th, my Stepfather pointed ou... read more
They have no idea what they are talking about and rely heavily on google for a diagnosis. If I wanted a google diagnosis I could have done that myself. I'd rather hear "I'm not really sure" than hear "according to google". Garbage
Business response:
Thank you for your feedback, Keri-Ann. I'm very sorry that you were not happy with your visit to our Norridge clinic. I would appreciate the opportunity to speak with you about your experience. Could you please email me at patientservices@visitphysicians.com with your contact information?
I cant even begin to believe the horrendous service I had today. I got here at about 9am because I had some terrible cold/flu symptoms. First off, the receptionist with a piercing in the middle of her cheek lacked any customer service skills. She didnt even say "hi" or 'hello" or "how can I help you?" Just "what do you need." After all the paperwork and whatnot, I didnt get back to a room until about 9:30am. Fine, it's a weekend, they're busy, and there were 3 people in front of me when I arrived, I get it. I get to the room... read more
Business response:
Thank you for providing details about your visit, Stephannie. I am sorry to hear about your experience at our Norridge clinic, and I have passed on your comments to our clinic manager for his review.
Went in for a badly sprained ankle and the wait time was reasonable my complaint is the doctor. First of all the head woman dr had her young man dr that was training see me, he was very attentive and nice. After he seen me she came in for literally 2 minutes, didn't do anything. I was given an xray and told I'd be called the next day after it was read, was never called, I had to call. While I was talking to the main woman doctor I expressed I work on my feet all day and told her I needed longer than the 5days off she's g... read more
Business response:
Thank you for your feedback. I am sorry to hear that you were unhappy with your experience at our Norridge clinic. I would like to have our Quality & Compliance team review your case, could you please email me at PatientServices@VisitPhysicians.com with your full name and the date of your visit?
I went there with my son to check with same allergy, everything was ok. And on another few days day keep calling me and asking about my boy. I was scare because it wasn't anything serious. After 2 months I recieved bill $560 . Doctor send info to lab which is not in our network insurance. He advise me to go next day or so to see our primary doctor. Then way he send info to lab without explaining me that's will cost me a lot of money, I think he's unprofessional guy and he's try to help he's friends from lab to make money. I ... read more
This place takes appointments. They do occupational health (drug tests, physicals), immunizations..... it defies the whole concept of IMMEDIATE! I am bleeding in the waiting room waiting for stitches while they are taking someone back for an occupational drug screen. Ridiculous!!
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4 star rating with 1,586 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.