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Physicians Immediate Care
- Norridge, IL
About this business
Location details
4900 North Cumberland Ave, Norridge, IL, 60706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I arrived at 11:30 am and was required to complete a lengthy registration process and pay a $15 fee upon arrival. It's now almost 2 pm, and I still haven't been called in. If I choose to reschedule, I've been told I would need to start the entire registration process from scratch. Very disappointing experience.
This review is so duplicitous because the staff was amazing and the care quality was on point but babyyyyy... So I came here today 11/5/24 with a friend and immediately upon walking in the door I was PUNCHED in the face with the most PUTRID URINE SMELL I have EVER been assaulted with . I couldn't even let the receptionist Jennifer finish greeting us before I asked her "WHY DOES IT SMELL LIKE PISS IN HERE?!?!" Jennifer was soooo sweet. She repeatedly apologized for the smell and attempted to rectify it with air freshener but... read more
I took my 12 year old niece to Physician's I.C. on Cumberland when she was having a severe asthma attack. This place was closer to us and my niece was turning blue. When I walked in I was told, "Didn't I read the sign?" Apparently, a sign on the door indicates that they stop accepting patients a half hour before their closing time. I pleaded with them for help but the doctor who never came out of the back room, refused. I drove my niece to Lutheran General ER. She was critical and was admitted to the ICU for over a week. We ... read more
This place is awful! That nasty girl at the front desk is not helpful at all. Totally clueless and you can hear the doctors and nurses laughing and gossiping from the front waiting room. So unprofessional. Supervisor needs to check on them!
I've been to this urgent care location multiple times and have never had such an awful experience. The wait was longer than if I had gone to the hospital. Almost 3 hours waiting and the physician assessment was less than two minutes. She couldn't have left the room any quicker. There was an elderly man that was also waiting with me to be seen and after waiting two hours the poor man he had to leave. I'm not sure what has changed at this location but something needs to be done for better quality healthcare. Nothing was "imme... read more
I was forced to pay $50 despite my insurance covering 100%. The woman at the desk said that I had to pay it or not be seen. A week later, my EOB from insurance said covered 100%. A week after that, they received their EOB and their check from my insurance company. It is now over 3 months and I still do not have my refund. I have been in contact with the company multiple times. They acknowledge they owe me the refund but still have not sent it. One person stated that she would write the check and I would have it in 7 t... read more
Worse service ever don't go here no one cares just all around bad service I will never go here again ever again
Only because 0 start is not an option. I walked in to be seen for a knee injury, even though I have been there before - they just looked for every excuse in the book as why they couldn't see me. The front desk rep gave the impression of being lazy and unfriendly. While I was there trying to ask why I couldn't be seen with my insurances for over 30 mins, a few other people walked in and they turned them away as well. They are in the business to deny patient care. I left and walked right in across the street to Midwest ... read more
I went there for testing and they said they will let me know in a few days my results. They called twice within the last few days at 8 AM and told my results needed to be discussed urgently. I called back at 9. No response. I left several voicemails and called several times every day prior...no response. I just got on the phone with a lady who works there and when I told her my issue she had a snarky rude tone and hung up while I was asking a question. They left me hanging with no answer driving me insane. NEVER go here they... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4 star rating with 1,586 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.