Physicians Immediate Care

Linda G. 

on Yelp

11 months ago

I took my 12 year old niece to Physician's I.C. on Cumberland when she was having a severe asthma attack. This place was closer to us and my niece was turning blue. When I walked in I was told, "Didn't I read the sign?" Apparently, a sign on the door indicates that they stop accepting patients a half hour before their closing time. I pleaded with them for help but the doctor who never came out of the back room, refused. I drove my niece to Lutheran General ER. She was critical and was admitted to the ICU for over a week. We ... read more

T P. 

on Yelp

a year ago

This place is awful! That nasty girl at the front desk is not helpful at all. Totally clueless and you can hear the doctors and nurses laughing and gossiping from the front waiting room. So unprofessional. Supervisor needs to check on them! 

Alicia A. 

on Yelp

a year ago

I've been to this urgent care location multiple times and have never had such an awful experience. The wait was longer than if I had gone to the hospital. Almost 3 hours waiting and the physician assessment was less than two minutes. She couldn't have left the room any quicker. There was an elderly man that was also waiting with me to be seen and after waiting two hours the poor man he had to leave. I'm not sure what has changed at this location but something needs to be done for better quality healthcare. Nothing was "imme... read more

Christi H. 

on Yelp

a year ago

I was forced to pay $50 despite my insurance covering 100%. The woman at the desk said that I had to pay it or not be seen. A week later, my EOB from insurance said covered 100%. A week after that, they received their EOB and their check from my insurance company. It is now over 3 months and I still do not have my refund. I have been in contact with the company multiple times. They acknowledge they owe me the refund but still have not sent it. One person stated that she would write the check and I would have it in 7 t... read more

Joanne K. 

on Yelp

a year ago

Worse service ever don't go here no one cares just all around bad service I will never go here again ever again 

Seerly S. 

on Yelp

a year ago

Only because 0 start is not an option. I walked in to be seen for a knee injury, even though I have been there before - they just looked for every excuse in the book as why they couldn't see me. The front desk rep gave the impression of being lazy and unfriendly. While I was there trying to ask why I couldn't be seen with my insurances for over 30 mins, a few other people walked in and they turned them away as well. They are in the business to deny patient care. I left and walked right in across the street to Midwest ... read more

NA N. 

on Yelp

a year ago

I went there for testing and they said they will let me know in a few days my results. They called twice within the last few days at 8 AM and told my results needed to be discussed urgently. I called back at 9. No response. I left several voicemails and called several times every day prior...no response. I just got on the phone with a lady who works there and when I told her my issue she had a snarky rude tone and hung up while I was asking a question. They left me hanging with no answer driving me insane. NEVER go here they... read more

De F. 

on Yelp

a year ago

I'm here now, waiting to be seen. Get here and Angie, the front desk person is complaining to her co worker about having only one provider. "If there's only one provider tomorrow, I'm walking out!" Ok? After a minute, I said, "Can I check in?" Both her and another girl said, "give us a second." And continue arguing. Really?!!! Then finish their "discussion", doesn't acknowledge me for a minute, then says, "I'm so sorry about that." Half assed. If you're having a bad day and are fed up, ok. I get that. Believe me! Shut your m... read more

Mark O. 

on Yelp

2 years ago

Long wait time even with an appointment, they get you into The exam room do a quick blood pressure test, temperature check and then they disappear for 45 minutes. The actual lights in the room went out three or four times because of nothing happening in there. The name physicians immediate care center implies that you're going to be seeing a actual doctor however that was not the case I only was able to see a nurse practitioner who in my opinion seemed like she didn't have very much knowledge. A very vague diagnosis and pre... read more