Physicians Immediate Care

Alicia A. 

on Yelp

a year ago

I've been to this urgent care location multiple times and have never had such an awful experience. The wait was longer than if I had gone to the hospital. Almost 3 hours waiting and the physician assessment was less than two minutes. She couldn't have left the room any quicker. There was an elderly man that was also waiting with me to be seen and after waiting two hours the poor man he had to leave. I'm not sure what has changed at this location but something needs to be done for better quality healthcare. Nothing was "imme... read more

Christi H. 

on Yelp

a year ago

I was forced to pay $50 despite my insurance covering 100%. The woman at the desk said that I had to pay it or not be seen. A week later, my EOB from insurance said covered 100%. A week after that, they received their EOB and their check from my insurance company. It is now over 3 months and I still do not have my refund. I have been in contact with the company multiple times. They acknowledge they owe me the refund but still have not sent it. One person stated that she would write the check and I would have it in 7 t... read more

Joanne K. 

on Yelp

a year ago

Worse service ever don't go here no one cares just all around bad service I will never go here again ever again 

Seerly S. 

on Yelp

a year ago

Only because 0 start is not an option. I walked in to be seen for a knee injury, even though I have been there before - they just looked for every excuse in the book as why they couldn't see me. The front desk rep gave the impression of being lazy and unfriendly. While I was there trying to ask why I couldn't be seen with my insurances for over 30 mins, a few other people walked in and they turned them away as well. They are in the business to deny patient care. I left and walked right in across the street to Midwest ... read more

NA N. 

on Yelp

a year ago

I went there for testing and they said they will let me know in a few days my results. They called twice within the last few days at 8 AM and told my results needed to be discussed urgently. I called back at 9. No response. I left several voicemails and called several times every day prior...no response. I just got on the phone with a lady who works there and when I told her my issue she had a snarky rude tone and hung up while I was asking a question. They left me hanging with no answer driving me insane. NEVER go here they... read more

De F. 

on Yelp

a year ago

I'm here now, waiting to be seen. Get here and Angie, the front desk person is complaining to her co worker about having only one provider. "If there's only one provider tomorrow, I'm walking out!" Ok? After a minute, I said, "Can I check in?" Both her and another girl said, "give us a second." And continue arguing. Really?!!! Then finish their "discussion", doesn't acknowledge me for a minute, then says, "I'm so sorry about that." Half assed. If you're having a bad day and are fed up, ok. I get that. Believe me! Shut your m... read more

Mark O. 

on Yelp

a year ago

Long wait time even with an appointment, they get you into The exam room do a quick blood pressure test, temperature check and then they disappear for 45 minutes. The actual lights in the room went out three or four times because of nothing happening in there. The name physicians immediate care center implies that you're going to be seeing a actual doctor however that was not the case I only was able to see a nurse practitioner who in my opinion seemed like she didn't have very much knowledge. A very vague diagnosis and pre... read more

Andrea A. 

on Yelp

2 years ago

An Unpleasant Experience: Rude Urgent Care Doctor Needs Improvement My recent visit, 7/18/23, to the urgent care center, Physicians Immediate Care - Norridge, left me deeply disappointed and frustrated. The sole reason for my one-star rating is the unprofessional behavior displayed by the attending doctor, Dr. Florence A. Roche, MD, which was completely uncalled for and left me questioning the quality of care provided at this facility. Upon my first arrival, there were only 2 patients in the waiting room but I was told tha... read more

Irma T. 

on Yelp

2 years ago

This place does not require not even a one star you go and you pay your money is $265 to get a Covid test. 48 hours response. No response it's been three days you call all day long. No one answers the phone go ahead and you try to do the options of one through five or six and then you put is zero to see if you can get an associate to speak with you. Nothing availed so you know what this means of this place go somewhere else.