Physicians Immediate Care

Katherine M. 

on Yelp

a week ago

Well today my card was charged $255 for some reason even though they billed my child's county care insurance. Nobody knows anything at this facility or in billing and I would not recommend this establishment to anyone because they are scam artists and this place is a joke. The billing department would not even talk to me until I called them back with my county care representative. I am a single mother and I work 2 jobs just to pay my bills and now I can't even afford groceries for the week . 

Keith B. 

on Yelp

2 weeks ago

Extremely incompetent and unprofessional staff. Arrived at 830am for a scheduled appointment and after registering had my appointment CANCELLED at 9am with zero communication. This was my THIRD attempt with this immediate care to receive very basic care and they failed miserably. Save your time and seek care elsewhere because you're going to be dealing with rude and incompetent staff here. 

Katherine M. 

on Yelp

2 weeks ago

This place is horrible and the billing staff does not do their job. I walked in with my daughter and they said they accepted her insurance and took a picture of it. They proceeded to charge me a $60 copay which I paid and today they tried to bill my card almost $300 and had me put down for self pay. Why are even paying a staff that doesn't do their job. They are clowns and I had to call and explain the situation and this poor man took care of it. But I am still out $60 and the stress from your staff not doing their job and p... read more

Gia S. 

on Yelp

5 months ago

Horrible. The billing department violated the HIPPA Act when they repeatedly mailed my statements to an address not associated with me. Only found out I owed money when I was contacted by a collection agency. Initially, I received an invoice via email, but the service treatment was incorrect and I was billed for treatment I did not receive. Wellnow was going to resubmit invoice to my insurance company. I thought this was done since I didn't hear anything until I received a call from collections. I spoke with WellNow on mult... read more

Debra C. 

on Yelp

7 months ago

no doctors - 1 n.p. that floats around all 8 rooms - start to finish = 4 hours! nope - i'm done, done done!!! awful way to conduct a business 

Yahir C. 

on Yelp

9 months ago

Nice attendants but absolutely horrible wait-times. At a point, they'd let us know that there was one provider? Terribly understaffed 

Mary S. 

on Yelp

10 months ago

The wait times are horrendous. Almost every time they say they lack staff regardless of appointment time. I would literally go anywhere else for urgent care. 

Oberlong M. 

on Yelp

a year ago

I came here when I really needed help. I couldn't breathe and they turned me away. They said it was due to lack of equipment. I had already paid so know I'm out 180 dollars until this refund goes through. I've never experienced such awful personal affect from someone whose sole responsibility is taking my vitals. I work in this field believe me when I say what they are doing is not what we learned in school. Sorry for the way these people represent us. Also unrelated but if you work in medicine it's super illegal to smoke we... read more

Autumn K. 

on Yelp

a year ago

I went to be seen for strep, they were out of the strep test and then they advised I should have additional testing done. They come back and they were out of those tests too. Then the medical assistant said I could be refunded my co pay. I go to the front then they said I can't get a refund. They also had trouble electronically sending over my antibiotics. This place used to be good but how can you be an urgent care center when you don't even have the tests in stock to test patients. Do yourself a favor go somewhere else!!!