Physicians Immediate Care

T. R. 

on Yelp

4 years ago

In October, 2020 I saw a physician assistant named Chris. I had a minor problem that he was unable to diagnose. Chris told me there would be no charge. Three months later a bill arrives for $172.00. They are not honest and do not stand behind their word. I found proper care at another immediate care center. Use caution with this location. Thank you. 

Emilia M. 

on Yelp

4 years ago

This place doesn't even deserve 1 star. Absolutely horrible! Made an appointment for 12 pm and arrived 15 minutes before as asked. I then had to wait 40 mins in my car passed my appointment time before they called me inside. I went specifically to get the COVID rapid test and figured with a scheduled appointment I would be out in no longer than an hour. After finally being called inside the clinic I mentioned to the lady taking care of me that I am pregnant and was exposed to COVID. I again had to repeat myself to another la... read more

Jenny V. 

on Yelp

4 years ago

READ REVIEWS!!! Literally the WORST customer service I've ever encountered. Handling of COVID procedures was so BAD! Check in process was TERRIBLE. As a health care professional myself, they could have better procedures in place with check in process. They literally had about 6 people waiting outside the door and 3 inside the vestibule (great for social distancing) while two ladies sat at the front desk not MOVING. Not to mention it's also the middle of December & FREEZING! What is the point of having an appointment if not t... read more

Marianne P. 

on Yelp

5 years ago

My father is in rehab at Shirly Ryan Ability Lab (affiliated with Northwestern). My son helps care for my father at home. Shirley Ryan asked my son to come in for training before my father goes home. My son was recently at a wedding and it was decided for the health and safety of everyone involved he get a Covid test before training. An appointment was scheduled online and confirmed the morning of. Upon his arrival he was told in the parking lot that they could not test him because he had a past due balance on his accou... read more

Amaya S. 

on Yelp

5 years ago

I've been here for two hours for a drug test they are unprofessional to say the least, worst place ever do not come here it honestly doesn't take this long to do anything 

Maxim P. 

on Yelp

5 years ago

RUN DON'T WALK to a hospital emergency room instead of wasting time going here. Completely incompetent and uneducated. It's scary. Went in on July 21 for a simple issue and was proscribed three medications that were not for the problem I was having. Ended up going to a hospital emergency room for correct diagnosis. Now I know why they don't allow you to post a review on their corporate site. I don't know where they find their doctors or what their qualifications are, but it's can't be people with a legit medical degree. 

Denise K. 

on Yelp

5 years ago

READ BEFORE YOU GO HERE IF YOU NEED MEDICAL ATTENTION OTHER THAN A COVID TEST. I do really like this place, but 7/4/20 I did not at all. Needed to get an X-ray on my son's ankle so we showed up before 8 and there is already a line outside because they also test for COVID. I pull up to the main door to ask where those who need to see a doc like us go. The young man told me WE HAVE TO STAND IN THE SAME LINE!!! I asked the same question again thinking I heard him wrong and he said we all have to be tested/screened. Really... read more

Paola P. 

on Yelp

5 years ago

UPDATE: As an update I reached out to the email provided in the response and NO ONE has gotten back to me. The company does not care. Stay away friends!!!! 

Karen G. 

on Yelp

5 years ago

I don't live in Chicago and when I got sick (103 degree temp) I went to the urgent care closest to my hotel. They told me a two-hour wait and after 1.5 hours, the wait was now over 3 hours. No triage, no medical system at all. If you make an appointment and are perfectly healthy, you will get in before the people who really need to see a doctor. Lousy, lousy service bordering on negligence. If you are not an urgent care, don't list yourself as one.