Physicians Immediate Care

Nicole K. 

on Yelp

4 years ago

Do not come here unless you want to be cursed at by your physician. I waited almost 50 minutes in the room waiting for him to come in. Once he came in there was no apology and no introduction of himself. All he said to me was " So what the f*ck is going on?" For background information, I was coming in for a checkup on my wrist because I broke it a few days prior to this visit. Again, he didn't even tell me his name so I have no idea who he is. Throughout the "checkup" he proceeded to drop the f-bomb 2 more times as well as t... read more

Stephanie S. 

on Yelp

4 years ago

Whoever manages this place needs to make some major changes in how they handle patients - customer service! I made an appt online for 6:40pm. Arrived early per their instructions. Sat here for an hour waiting. Asked receptionist what my ETA was. She said my appt had been pushed back a little to 7:43. A little?? Then another patient came in at least 20 minutes AFTER me. But had the same appointment time. And they were called back BEFORE me. Really??? When I was finally called back, the nurse that did my triage was very nice... read more

Greg K. 

on Yelp

4 years ago

Had an appointment for a COVID-19 test and arrived 15 minutes early as instructed. Was told that they were running a little late so they apologized for the delay and said they appreciated our patience. With all the long lines at medical facilities and staffing shortages, we understand there will be delays. However, with an appointment, it was 4 hours past the appointment before getting called. it took another hour for the "rapid" test to be completed. So a total of 5 hours was spent at this location for a "rapid" test with a... read more

Tara J. 

on Yelp

4 years ago

Long wait times impersonal and just annoying all around probably the worst immediate care I've been too we got here at 5:30 waited almost 2 hours to be told appointments have seniority all the while they took non appointments who came in after us before us and a lot of other shit do not come here it's literally a waste all around if I could give it 0 stars I would 

Lisa G. 

on Yelp

4 years ago

I have been waiting an hour for an appointment and no one seems to care. Why offer appointments, in the first place, if you can't keep them? Such a waste of time! If I hadn't already been waiting this long, I would've gone someplace else. The inside of the facility is also dirty and unkempt. I, definitely, won't be back to this facility. 

Minos E. 

on Yelp

5 years ago

There online sign up is a joke. I had a confirmation text. Also upon arriving I text "here" and received another message to wait in car. After waiting outside for 20 minutes I went inside to check my status. Was told I do not have an appointment. 

Irina I. 

on Yelp

5 years ago

If I would have an option to rate that provider I had at Phsysicians Immediate Care at 0 or below, I would. First of all, she walked into the room for my follow-up app. without even looking into my chart. Christen Steinkuller, PA is a condescending, cold and very unprofessional provider. Can't believe people like her are practicing medicine. What a nasty attitude. I came in with the pain there and reported feeling pain during the visit. After I refused injection that she offered and asked for a different provider, she got up... read more

arlene c. 

on Yelp

5 years ago

The office location in Glendale Heights is awful, trying to get an appointment online was ridiculous. After many attempts Trying to get a covid test exam, filling out the questionaire and a time slot appears I got excited. But what I thought was a good thing finally getting a spot. Was a total disappointment, over 15 people was angry because they got denied. I guess you need a conformation email. It should of warned people that if you don't get a confirmation you diid not get in. What a waste of my day. 

Tony B. 

on Yelp

6 years ago

I went there for a pre-employment drug test and not only had to wait outside in the cold because they were closed during lunch 12-12:30, but then had to be pre-screened before entering the building one patient at a time. Then although I had employment paperwork they needed me to fill out their paperwork and wait an unbelievable 58 minutes for a urine test! Even though I was first in the door after lunch break. Staff is not friendly or accommodating.