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Physicians Immediate Care
- Glendale Heights, IL
About this business
Location details
335 E. Army Trail, Glendale Heights, IL, 60139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
1. Physicians Immediate Care - Glendale Heights Urgent Care 335 E Army Trail Rd Glendale Heights, IL 60139 (630) 735-1400 Subject; The endless DOT PHYSICAL exam at Glendale Heights. 1) September 4, 2017, Stopped in at Physicians Immediate Care for DOT Medical Examined and was informed no physician. Made an appoint for September 6,2017, at 7:30 am for DOT Medical Examined 2) Arrived at the Physicians Immediate Care and was inform the physician was late. No time frame was given for the physician to arrive. Made other appoint... read more
Went in with a severe back pain, they did nothing. The nurse at the facility was great, she took all of my information and got thing off on the right foot. Then after that it went downhill, I sat in the room waiting for the doctor almost 40 minutes, when she came in the room she had already made her decision on treatment before she even talked to me. When she came back into the room AFTER she saw me the first time, she asked me why on was on Plavix, which was in my record from the nurse, I told her I has a heart attack and ... read more
Skip this place altogether... It may cost more money to go to the ER but at least you'll get some kind of medical service. Went in with a severe back pain, they did nothing. The nurse at the facility was great, she really got everything started on the right foot... Took all my information did a great job. From there You definitely want to pass on this place. There are plenty of other urgent cares in the area and this one is the pits. Dr. didn't even look at my record after she kept me waiting 40 minutes in the room before s... read more
Business response:
Thanks again for your feedback, Ed. I responded to the review you left on our Glendale Heights Facebook page and our Oswego Facebook page. We would love to speak to you directly about your experience; please email us at PatientServices@VisitPhysicians.com.
WORST EXPERIENCE EVER! Made an appt and they still said I would have to wait 2 more hours. They said they had worse cases than mine....this place is a joke!
Not sure how to describe such a horrible experience. I went here due to chest congestion. They wanted to take a swab for the flu. When the girl came in with the swab she handed it to me and made me do it. She said she was afraid I would sneeze on her. I did the swab test and results came back positive for type a flu. I'm still trying to wrap my head around this girl making me administer the swab test myself. Glad it wasn't something more invasive like drawing blood. The doctor said she would call in an inhaler and Tamiflu.... read more
Business response:
Thank you for your feedback. I'm very sorry to hear about the problems you had at our clinic. Please know that we take your concerns very seriously and I would appreciate the opportunity to speak with you about your experience. If you wouldn't mind, please email me at PatientServices@VisitPhysicians.com with your contact information and the best time to reach you.
It gets 3 stars because Dr. Vilbar is fantastic, listens to your concerns, pairs your medications with the prior medical history that you tell him, etc. All that good stuff! I'd take him as my regular doctor if I could. I go here when I know something is wrong and I can't see my normal doctor...or when I didn't have a regular doctor. I'm not a fan of their nursing staff who see you before the doctor does or the PA, who I've ended up seeing more than once now. :( The PA is very nice, but she doesn't listen as well as Dr. Vil... read more
Business response:
Thank you for your feedback, Emilie. Please know we take your concerns very seriously and I would like to make sure that you are reimbursed as soon as possible. If you wouldn't mind, could you please send me an email at patientservices@visitphysicians with your full name, date of your visit, and contact information? Once I have that information, I will contact our billing team to follow-up.
Cliff Notes: Medical: They did a culture in-office before I even saw the doctor, another during my exam with the doctor, and sent me on my way with a script (a price tag of $45 for mouthwash). Oh, yeah, OR I could take Advil. (Hah, seriously? Neither option was helpfull.) Customer service: This sealed the deal from a 3-star to a 2, because the follow-up with them was ridiculous: they called me three times (!) about labs, leading me to think there must be something wrong. When I returned the call(s), I was on hold no fe... read more
Business response:
Hi Jennifer, I'm very sorry to hear that you aren't happy with the care you received at our Glendale Heights clinic. I would appreciate the opportunity to discuss your experience with you further. If you wouldn't mind, please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you. Sincerely, Megan, Patient Services
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4 star rating with 1,127 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.