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933 Diversey Parkway, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Have just moved here, and had to see a doctor immediately. Great facility, short waiting times, and very knowledgeable doctors. Really appreciate the help provided.
I've stopped in here twice and had a good experience both times. I broke my toe and hobbled here one cold winter afternoon where I was promptly seated and seen by the doctor. She was so great and I was in an out within thirty minutes. The nurse was also hilarious and I had a great time chatting with him. The second time I went back, I was seen promptly as well (urgent care that's actually urgent WOO). I wanted to check in on my toe and get a couple other things checked while I was there. The doctor (might have been an NP? I ... read more
During the night I woke up with an uncomfortable pain in my right eye. I considered going to the emergency room but dreaded the long wait. I suffered for a few additional hours and then decided to go to Physicians Immediate care because it opened earlier than the other closer immediate care center. I am glad that I did. The office staff was polite and I saw the nurse practicioner within 10 minutes of arriving. She was thorough, polite and professional. She listened to my questions and took her time to answer all of my ... read more
Go literally anywhere else!!! If I could give no stars I would. Absurd fees for walking in with in their business hours. Had me take tests I didn't need. Then proceed to send me to the hospital because my "virals were concerning"...after a visit to the ER where that doctor said physicians immediate care wasted my time and money, I still left the ER with a lower bill than I got there.... $700+ for both of them to say I have a bad cold or some virus that will clear up with over the counter medicine. Also being a new patient ... read more
Business response:
Hi Sophia, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
I use to go to this urgent care often but since they were acquired by well now my experience has been nothing short of horrific. Overcharged for everything, for simple tests and for healthcare which would be better distanced by chat gpt. I recently suffered a fall and went to get checked out, the doctor didn't say anything to me, didn't even perform any tests or touch around my injury to check for anything at all. I even had to ask for a prescription (which was never called in my the office to the pharmacy). While waiting at... read more
Business response:
Hi Alayna, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
I don't understand why anyone would go to a PIC outlet when there are established physicians readily available. I was turned off on my first visit when they wanted my credit card information when I visited for a free Covid-19 shot. They explained that way they could bill my CC for outstanding bills without notifying me. * That's not how billing works!
Business response:
Hi Bob, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
This is a scam, do not come here. I walked in because of a cough, was and was immediately bombarded with ads for their own off-brand GLP-1, including a mandatory survey about if I was interested. I was also asked by both the receptionist and physician if I was interested in learning more. I thought that was strange and seemed sketchy. I saw the doctor for 5 minutes and received a Covid test. The doctor was perfectly nice. Then I received a bill that I thought was incorrect, so I called. It turns out, every patient who walks ... read more
Business response:
Hi Caroline, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
They either don't want to work, or don't like providing support to people of color. I watched the staff be unwilling to assist or provide terrible service to multiple people of color. I personally was misdiagnosed and barely offered a prescription. 0/10 service.
Update: Sent an email to wellnow per their request to address my billing issues and never received a response back. Called wellnow for a 5th time regarding my refund for the copay of $98.09 that should not have been taken in the first place, just to be advised by the agent that it was sitting on the account as a credit and the only way to receive it back was to call and request it be refunded, which she intern said she would escalate to another group to look into. Then today received a text that I received a refund of $22.... read more
Business response:
Hi Jill, we’re really sorry you’re experiencing this. We’d love to help—please email us at wecare@wellnow.com so we can take a closer look. Thanks for reaching out! -The Customer Service Team
Physicians Immediate Care has a 4.2 star rating with 845 reviews.
Physicians Immediate Care is open now. It will close at 8:00 p.m.