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Physicians Immediate Care
- Chicago, IL
About this business
Location details
933 Diversey Parkway, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I would not recommend this healthcare provider. The doctor didn't really have a great bedside manner. I felt like I wasn't heard as a patient. It was the first time where I wondered if the doctor didn't listen to me because I am a person of color. However, I don't know if that was the reasoning. Prior to the doctor even coming into the examination room, she already assumed the diagnosis. I have been to many urgent care facilities, but I have never left feeling like I wasn't taken care of. I have been experiencing sympto... read more
The woman at the front desk is always super rude and has about 20 people sitting in the lobby when there's 1 person in the exam room. She seems super stressed out and maybe she should get a job where sick patients aren't so bothersome to herz
An hour wait in a completely empty lobby- hadn't seen a doctor, even though I made an appointment and was 20 minutes EARLY. Doc was good when she FINALLY got to me. Meanwhile, I heard the staff singing Happy Birthday and bringing out a cake so....super glad to know where their priorities are. Unless you're super concerned about your health and HAVE to go, I'd say avoid it. UPDATE: BEEN HERE 2 HOURS! And it's empty. What the heck is wrong with this place?!?!?!
They dont let you do just a covid test and make you do a whole physical and then wait around to receive results. All the other labs let you leave right after and they email the results. This place also charges excessive prices even with insurance. Go elsewhere.
No wonder they have 3 stars! Go in with driver's license, but can't find insurance card. I have group id number, my id number my drivers license and my date of birth and social security card and they told me I can't be seen because I don't have my insurance card! They won't know who to bill is what is was told
I received a strep throat test here and was billed over $300. Insurance covered $10. Online, they have the prices of various tests and procedures listed. Strep throat visits were listed as $160 total for visit and test. When I called to discuss my bill, I was told that the prices online are only accurate if you self pay and do not go through insurance. I felt like this place should have been more upfront with pricing and billing. It doesn't make sense for the price to double if you choose to pay with insurance... this is s... read more
After the last call with front desk, the manager called us and apologized for the overall experience and promptly setup our appointment without any further delays. The final visit was really good. Dr. Epner is amazing - he examined us thoroughly and took the time to answer questions. The nursing and front desk staff were efficient. Really wish this had been the experience all throughout.
Business response:
Thank you very much for taking the time to write a review about your experience at our Lincoln Park clinic. We truly value such feedback as it highlights areas that we can improve upon to make sure that our patients receive the highest level of care.
Do not go here! I went to this urgent care twice and both times they accepted my insurance and told me I would only have to pay the $10 co-pay. Lo and behold, I get a bill for nearly $500 dollars for both visits despite being told I would not have to pay out of pocket. On top of that, I was misdiagnosed with strep and prescribed antibiotics even though I tested negative for strep. Clearly they don't care about their patients wellness and are looking for any way to nickel and dime any sorry soul that walks in to their facilit... read more
Business response:
I'm so sorry to hear about your recent experiences at our clinic, Leo. We take your feedback very seriously and would like to speak with you to discuss your issue further. If you could please email me at patientservices@visitphysicians.com with your contact information, that would be greatly appreciated.
I had been going here for 2 years now since I moved to Chicago. I recently went in to get blood work for a liver problem- due to COVID they have someone listen to your symptoms and then decide if you can come in- the employee stopped me mid sentence- did not listen to the rest of my problems, said I had to go outside and they can't perform blood work. His attitude was terrible, and had 0 care for my health nor did he even listen to my actual symptoms.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.2 star rating with 858 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open tomorrow at 8:00 a.m.