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Physicians Immediate Care

4.3
  • Chicago, IL

About this business

WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services. 

Location details

933 Diversey Parkway, Chicago, IL, 60614, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.3824 reviews
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Linda S.'s profile image
Linda S. 
rating
10 months ago

Their policy is to charge you a $40.00 co-pay even if you have full coverage. I walked out. I doubt that is even legal. 

Dan S.'s profile image
Dan S. 
rating
11 months ago

Literally 0 stars. Arrived for my "appointment " 15 minutes early where im told its not an appointment but a time slot? Then we wait almost over an hour to get into the exam room.....where we wait yet again for who knows how long. Arrival time 445pm.....still waiting and it's 630pm. 

Erica R.'s profile image
Erica R. 
rating
a year ago

Physicians Immediate Care charges by the minute you are there. My son and I waited for a long time to see the nurse initially who apologized that they were short staffed. We were charged for a 40 minutes visit and met with the nurse / doctor for only 10-15 minutes. I disputed this charge and after a few attempts to see if they could reduce the bill since we waited heavily they declined. This is not an efficient operation and will never go back. 

Carolle D.'s profile image
Carolle D. 
rating
a year ago

Horrible experience came to my appointment 20 min prior to my appointment to be told 20 min later that I would have to wait an other 40 min as the Physician was going on lunch. Told the front desk who was on FaceTime with her boyfriend that was just plain rude who started to scream at me with the person on face time screaming at me too. So unprofessional, I am a physician and doesn't treat my patients like this. Unacceptable behavior from the physician to the front desk. Needless to say I left went to Walmart where I was t... read more

Jamie G.'s profile image
Jamie G. 
rating
a year ago

Physicians Immediate Care is the absolute worst! Sat there for 2 and 1/2 hours to get a script, not one printer works, so had to leave and go to different location where they expected me to sit and wait behind 6 people. I have pneumonia! Even though th PA called ahead, to explain the problem they were having. After finally getting in to see another PA, he hands me a paper not a script! It was emailed to CVS. Just took 4 hours for something that was emailed all along! This was all unnecessary! Absolutely the worst!!! 

Justin H.'s profile image
Justin H. 
rating
2 years ago

please save yourself some frustration and don't even try to schedule an appointment, go to this facility, or contact them. This place only made our symptoms worse. We Tried scheduling an "urgent care" appointment online and their website didn't say one was available until 5 hours later. Then we saw on another spot on their website on the same screen as the appointment scheduled that "walk in's-available 15 - 45 minutes", which spoiler alert ended up being a complete lie. Then tried calling the facility, to clear up that con... read more

Doug K.'s profile image
Doug K. 
rating
2 years ago

I will not go back to this place for covid testing, or probably anything. I went to get a PCR covid test at the Physician's Immediate Care because I was feeling awful and didn't trust the negative results from the home tests I had taken. I was isolating at home as if I have covid until I knew I didn't because I didn't want to infect my family. PIC's website says PCR test results take 48-72 hours. The doctor (at least I think she was a doctor) told me it would take two days, but the assistant told me right before I left that... read more

Brooke D.'s profile image
Brooke D. 
rating
2 years ago

It's a bummer I have to follow the other reviews. We were able to be seen quick which was great. However we felt the level of care was low. Both myself and spouse came in sick. We got tested for flu, strep, and COVID. All negative and basically the PA came in for maybe 5 minutes total maybe less. They took vitals and looked at us and said it's a repository infection and sent us home both could be done. Well the next day woke up with a horrible ear infection and assumed needed antibiotic. I called and was told someone ... read more

Riley B.'s profile image
Riley B. 
rating
3 years ago

Came in with a cough I've had for two months and a persistent fever. They did not check my temperature, swab me for viruses, look at my throat, nothing. They instead took a chest X-ray and within 2 minutes said "looks fine" you have allergies. Knowing that I've never had allergies before I decided to go to a primary care doctor and I have a bacterial infection in my lungs that requires antibiotics. Do NOT trust results here or at any other location. This was my second time here in the past two months and both times I was tol... read more

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.3 star rating with 824 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open at 8:00 a.m.