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Physicians Immediate Care

4.3
  • Chicago, IL

About this business

WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services. 

Location details

933 Diversey Parkway, Chicago, IL, 60614, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.3824 reviews
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Annie P.'s profile image
Annie P. 
rating
3 years ago

This is the worst place ever. They're trying to illegally charge patients $325 for rapid PRC tests when they should be free and covered by the insurance. They claimed that they do not accept insurance even though they are "in network" so I had to pay up front. I spoke to my insurance and they said they have covered the agreed upon price and that the clinic should be refunding the rest to me. It's been 3 months and they are still trying to avoid the refunds. STAY AWAY AT ALL COSTS. ALL THEY CARE ABOUT IS YOUR MONEY. NOTHING... read more

Maria E.'s profile image
Maria E. 
rating
3 years ago

Avoid at all costs for Covid testing. Their appointment system means nothing. Was on time for my testing appointment, sat and waited for close to an hour, inquired how much longer it would be and heard it would probably be another hour, with no guarantee. Total waste of my time. Don't offer appointments if can't stay true to them. 

Fernando R.'s profile image
Fernando R. 
rating
3 years ago

I called to see if there was a wait or what I needed to do to come in because I had an infection that was bleeding and I was told that it was by appointment only and that they were booked for the entire day. I was feeling really sick so I went in to ask if I could wait for any cancellations and they ended up seeing me right away. Why would the woman on the phone tell me it's by appointment only when this clinic does not require appointments? She needs retraining. 

Genna G.'s profile image
Genna G. 
rating
3 years ago

This Is the first time I'v changed a five star review to a 1 star. I took my son to get treatment from a wart and we were in there exactly 10 minutes and they put a solution on it that did not work and changed me almost 300?!? Insane. I paid the bill as I didn't want my credit ruined after they sent the bill to collections (!!) and I ended up having to take him to a dermatologist to solve the problem. I should have been told up front that either 1) my insurance wouldn't cover it or 2) if it didn't cover it here Is how much... read more

David M.'s profile image
David M. 
rating
3 years ago

I would not recommend this healthcare provider. The doctor didn't really have a great bedside manner. I felt like I wasn't heard as a patient. It was the first time where I wondered if the doctor didn't listen to me because I am a person of color. However, I don't know if that was the reasoning. Prior to the doctor even coming into the examination room, she already assumed the diagnosis. I have been to many urgent care facilities, but I have never left feeling like I wasn't taken care of. I have been experiencing sympto... read more

Katie B.'s profile image
Katie B. 
rating
4 years ago

The woman at the front desk is always super rude and has about 20 people sitting in the lobby when there's 1 person in the exam room. She seems super stressed out and maybe she should get a job where sick patients aren't so bothersome to herz 

Georgeta S.'s profile image
Georgeta S. 
rating
4 years ago

An hour wait in a completely empty lobby- hadn't seen a doctor, even though I made an appointment and was 20 minutes EARLY. Doc was good when she FINALLY got to me. Meanwhile, I heard the staff singing Happy Birthday and bringing out a cake so....super glad to know where their priorities are. Unless you're super concerned about your health and HAVE to go, I'd say avoid it. UPDATE: BEEN HERE 2 HOURS! And it's empty. What the heck is wrong with this place?!?!?! 

Henry L.'s profile image
Henry L. 
rating
4 years ago

They dont let you do just a covid test and make you do a whole physical and then wait around to receive results. All the other labs let you leave right after and they email the results. This place also charges excessive prices even with insurance. Go elsewhere. 

Chad B.'s profile image
Chad B. 
rating
4 years ago

No wonder they have 3 stars! Go in with driver's license, but can't find insurance card. I have group id number, my id number my drivers license and my date of birth and social security card and they told me I can't be seen because I don't have my insurance card! They won't know who to bill is what is was told 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.3 star rating with 824 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open at 8:00 a.m.