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933 Diversey Parkway, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Visited this location almost three months ago (beginning of June) for treatment of extreme pain. Doctor chose not to perform a full exam of the issue - due to said pain - and administered antibiotics. I was provided NO pain medication or follow-up advice should her treatment plan not work. This severe pain persisted for nearly a month before easing up on its own (the administered treatment was for a condition which had tests come back negative, so it did nothing), and due to my job as a server during the busy summer season,... read more
If I could give this place 0 stars, I would. This place is AWFUL! I came in with what I thought was an ear infection, and they told me it was a BUG! Turns out, there was a scab, and they had been scraping the scab trying to move the "bug". The doctor had a doctor in training (I believe she was a doctor, as she was never actually introduced to me) who nearly punctured my eardrum, and only when I screamed did she stop. Finally, the nurse flushed out my ear (only one) and sent me on way. The medication the doctor gave me actua... read more
Business response:
Thank you for your feedback. I'm sorry to hear that you are not happy with your visit to our clinic. Please know that we take your concerns very seriously and I would appreciate the opportunity to speak with you about your experience. If you wouldn't mind, please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you.
Waste of time and money! I know you can't expect much (it is just a prompt care) but the doctor seemed to not know what she was talking about at all and completely misdiagnosed me with something that would have cost lots of time, money, and effort to treat. When leaving, I asked what the charges would be and they said nothing unless I heard back differently from insurance. Come to find out a week later, with insurance that was accepted there, I have a charge of over $100. Give me a break!
Business response:
Thank you for your feedback. I'm very sorry that you were not happy with the medical care you received. I would appreciate the opportunity to speak with you about your experience. Could you please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you?
This place is a nightmare. Poorly organized, under staffed and seemingly missing key medical supplies. The people are nice, and that is definitely the biggest strength. Twice while I was there having a procedure done, the NP mentioned that the ideal supplies were missing and she would have to "make-do". I had to advise the NP on the correct procedure, she just wanted to prescribe more anti-biotics. I've been twice and been first in line both times. The computer screen posts time to be seen as 0-10 minutes, but it was ... read more
Came here this morning, and won't be going back. Despite getting there as soon as it opened, I waited about 50 minutes without seeing a doctor. And it wasn't even crowded! I ended up waking out, because I needed to catch a flight. I'll be sending them a dictionary, so they understand the definition of "immediate".
Business response:
Thank you for your feedback, Conor. I am very sorry to hear about your long wait. The morning you visited we had 5 patients walk in within 20 minutes of the clinic opening which pushed back wait times. However, we are always working to improve, and I have forwarded your comments to our clinic manager.
Physicians Immediate Care has a 4.2 star rating with 837 reviews.
Physicians Immediate Care is open now. It will close at 8:00 p.m.