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Pinnacle Dermatology
- Brentwood, TN
About this business
Location details
6716 Nolensville Pike, Suite 250, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had to wait over one and a half hours to see a doctor. That is way to long. Doctor was very good.
Business response:
Hi, David! We greatly appreciate you taking the time to let us know about your experience with our clinic. We strive to care for you and provide the best possible experience with every visit. We are reviewing your concerns and have informed our clinic manager to look into this situation. Once again thank you for bringing this to our attention and we hope you will give us the opportunity to see the changes in the future!
The PA was one I had not met before. She proceeded to tell me that my rash was because my blood sugar was too high. She lectured me about the dangers of diabetes. Mind you, I am 69 years old. Also, she did all this from the opposite side of the room having never looked at my rash. I always assumed a dermatologist should probably look at a rash to diagnosis it, guess not. Anyway, I said as much to her and she walked over and glanced at it and said "oh, that's just excema." I said so not because of my blood sugar then... read more
Business response:
Thank you for providing your feedback, Morgan. We set a high standard for ourselves and want you to have the best experience possible. We will look into this situation and make sure that we address your concerns. We appreciate your time!
Too long wait. Appointment 3:15. Arrived 2:40 more than 15 min early. Not seen till 3:30 or 3;35 and only after I complained about the long wait. Once seen, was done with exam in few minutes. There was no respect for my time. Appointment was made Oct 2024.
Business response:
Thank you for sharing your feedback, Bonnie. Your care is our priority, and we will look into this situation. Our clinic manager will review your concerns and address accordingly. Please give our office a call if you would like to discuss your concerns further. We appreciate you!
Horrible experience ! Did not do a thing to help me. !! Came home frustrated. Will never ever go back to that practice. My first survey should be deleted. This one is the truth
Business response:
Thank you for providing your feedback, Jacklyn. We set a high standard for ourselves and want you to have the best experience possible. We will look into this situation and make sure that we address your concerns. We appreciate your time!
A dermatologist that doesn't do any type of chemical peels or advance procedures for scars Not sure if it was jus6 because of my insurance but was willing to pay out of pocket. Not giving even that consideration, just nothing for me at a dermatologist my reconstructive doctor recommended to be able to help. There was zero effort to help
Business response:
Thank you for providing your feedback, Leslie. We set a high standard for ourselves and want you to have the best experience possible. We will look into this situation and make sure that we address your concerns. We appreciate your time!
The nurses and doctor or great but there's been a big change the last 7 months since they've been bought out they don't have time to spend with their patients which I think is sad you're going to lose good people that work there
I encountered a horrible experience with this doctor's office! The doctor whose name is David Patterson was very very unprofessional,rude and disrespectful! He talked to me with a very unpleasant tone he did not listen to my concerns at all period!!! And one of the Medical Assistants was much better. He had no bedside manner as a doctor and I felt very uncomfortable and awkward! The MA had given me a gown and told me to undress before she left the exam room and I did as I was told. Thank God I had donned the gown I was given... read more
Business response:
Thank you for providing your feedback, Debra. We set a high standard for ourselves and want you to have the best experience possible. We will look into this situation and make sure that we address your concerns. We appreciate your time!
I was trying to tell you how I got the mole but you did not want to listen to me I will get you back some how after I get the stitches out I will close you down
Business response:
Hi, Paula! We greatly appreciate you taking the time to let us know about your experience with our clinic. We strive to care for you and provide the best possible experience with every visit. We are reviewing your concerns and have informed our clinic manager to look into this situation. Once again thank you for bringing this to our attention and we hope you will give us the opportunity to see the changes in the future!
Front office staff was great, nurse practitioner was great. The doctor, Jessica, was extremely rushed. She didn't mention two very large and visible scars on my body even though this was my first appointment with her. She talked down to me, suggesting my previous diagnosis might have been misdiagnosed. It's one thing to be efficient, as most doctor's offices now have to be. It's another to be rushing, and miss things.
Business response:
Thank you for sharing your feedback, Kory. Your care is our priority, and we will look into this situation. Our clinic manager will review your concerns and address accordingly. Please give our office a call if you would like to discuss your concerns further. We appreciate you!
Frequently asked questions about Pinnacle Dermatology
How is Pinnacle Dermatology rated?
Pinnacle Dermatology has a 4.8 star rating with 105,845 reviews.
When is Pinnacle Dermatology open?
Pinnacle Dermatology is closed now. It will open on Monday at 9:00 a.m.