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Plano, Texas
- Property Management
- Plano, TX
About this business
Unsure which option is right for you? Call today 1-800-527-5030 Home Partners of America is committed to making homeownership a reality for more people by providing a clear path to homeownership. Our process is easy, transparent, and built on a foundation of choice and flexibility. Home Partners is helping people get into great homes, in neighborhoods they love, with the opportunity to build a more secure financial future.
Location details
6500 International Pkwy, Suite 1100, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have had great experience so far with Pathlight. Our move in was seamless and everything was as agreed on. We have had no issues thus far.
Business response:
Hi Virginia, we appreciate you taking the time to let us know about your experience. We are happy to help so please feel free to reach out at any time! Thank you for being a valued resident.
Working with Tiffany was fantastic. She answered all of our questions and helped to guide the move-in process in such a pragmatic and seamless fashion. We had some initial concerns with the rental process; however, Tiffany and the team at Pathlight did a great job of easing those concerns and being accommodating to our wanting to work outside of the process. A+ *****
Business response:
Hello *****, thank you for taking the time to post about your experience and for mentioning Tiffany. We will be sure to acknowledge her for a job well done! Please feel free to reach out to us at any time for assistance. Thank you for being a valued resident!
Pathlight has been communicative and helpful. While there have been a few missteps, they have been minor and Pathlight has worked quickly to remedy any issues.
Business response:
*******, we are very happy to here that any issues were handled quickly. Please do not hesitate to reach out if there is anything we can further assist you with now or moving forward!
At first it was a bit complicated, Pathlight bought the dishwasher (because ours was broken) through Home Depot. That was all fine however, Home Depot contracted with a 3rd party to deliver and install, the guys that came out insisted that the dishwasher was too big (our current unit was 23 3/4") the new unit was 24".... was not too big. After 2 failed attempts by Home Depot we finally opted to have our own guy do the install. Unit went in with no issues, fit perfectly!!!! Thank you Pathlight for the prompt service!!!!!
Business response:
Hello *****, we do apologize to hear of the difficulty in the new dishwasher installation but we are very happy to hear this has been resolved to your satisfaction. Please do not hesitate to contact us if we can further assist you with anything. Thank you for being a valued resident!
I was anxious to work with a management company that was not local to my area, but after moving in, having some maintenance things done, now having moved out and received back our full deposit, I can say this was one of the best companies I have ever rented from.
Business response:
Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more
Pathlight have been really good to us. Making payment are so easy and they are prompt to answer or handle any concerns! Thank You Pathlight!
Business response:
Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more
Great Company!! Our Agent Rachel is fabulous. They are great to work with and always help with any questions or concerns.
Business response:
Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more
Great company, fabulous concept. Every one I've worked with has been extremely friendly and bent over backwards to help make the process smooth and easy!
Business response:
Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more
They've made everything about the experience easy and stress free. We will be officially purchasing the property between early August and late September. Easy peasy.
Business response:
Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more
Frequently asked questions about Plano, Texas
How is Plano, Texas rated?
Plano, Texas has a 4.8 star rating with 1,182 reviews.
When is Plano, Texas open?
Plano, Texas is closed now. It will open on Monday at 8:00 a.m.