Plano, Texas

Alessandra H 

on BBB

6 years ago

Prompt and competent service. 

Caddy B 

on BBB

6 years ago

I had an issue where some information was not communicated very well at all. After talking to Oscar ******** I felt a lot better about the situation. I was Very upset and he stayed calmed and tried to help me in every way possible. He was a so kind and I'm glad he was the one who ended up helping me out. 

Sharla M 

on BBB

6 years ago

Pathlight is awesome! I sincerely appreciate Tiffany and her patience. She took the time to not only listen but also address my concerns. Tiffany provided excellent customer service by assisting above and beyond. 

Susan S 

on BBB

6 years ago

Pathlight Property Management has been an excellent partner to work with. They kept us informed every step of the move-in process and anytime I had a question, they were extremely quick with an answer. We moved into our house a few days before Hurricane Florence struck North Carolina. Pathlight checked on us before the storm hit and also after the storm hit to make sure we were ok and whether we needed any assistance. The rental agreement terms were expressed in ways that was very easy to understand. Roles and Responsibiliti... read more

Erica G 

on BBB

6 years ago

I had a problem with my fence it had fallen down and had to contact pathlight mtg. had the pleasure of dealing with Oscar Beckwith and he immediately assisted me. He said on the right things on the phone said he would follow up with me get it taken care of first thing tomorrow, because it was late in the afternoon. To my surprise he DID IT!! I've ne er had someone in customer service work so hard to please a customer. I was extremely pleased with his dedication to his customer satisfaction and time to his job. Thank you Osca... read more

Andrea S 

on BBB

6 years ago

The customer service is awesome the staff are extremely helpful and quick to respond to any inquiries you may have. Overall just a great company 

Amber Bezak 

on BBB

6 years ago

Working with Pathlight for 4 years now, my husband and I did not have the best experience at first. Then I called when we were having some financial hardships, something that isn't fun to talk about, was expected to be even more difficult in comparison to our history with a previous representative. Then this wonderful, friendly, understanding voice popped on the other end of the line. Tiffany was amazing!! She made an already not great situation a lot less stressful, she listened and was understating of our situation. I trul... read more

ERICA 

on BBB

6 years ago

Best property management I have had the experience of working with. Move in was easy. No problems with the property. It's hard to get someone on the phone but they have a resident portal that tenants can use for all correspondence. Which seems to be a quicker process to get questions answered. I am definitely buying this house. 

Kris 

on BBB

6 years ago

Pathlight has helped us find the home of our dreams and made it simple to move in and has been great at communication with us as well. For a large company we always get great responses and help and never feel forgotten.