Plano, Texas

Kimberly G 

on BBB

5 years ago

My experience with Pathlight has been exceptional. Very easy communication. We have only had one issue regarding pool maintenance when we moved in and Pathlight quickly put a pool maintenance company on notice and the issue has been resolved and the pool looks great. I think the trash and water service fee of $7 per month is high given that I would rather pay those utilities on my own and not have them included as part of my required rent payment, but other than that we have not had any problems or issues and we love the hou... read more

Leah K 

on BBB

5 years ago

Pathlight has been great to work with. I read some bad reviews about the company before I decided to lease with them, but I haven't had any problems at all. Everyone I've talked to has been very friendly and accommodating. My rental house was clean and ready to go when I moved in and I love it here. I already plan to renew my lease when the time comes. I haven't had any maintenance issues or reason to contact the management company, and knock I wood I won't need to! Great service! 

RWalton 

on BBB

5 years ago

Pathlight Property Management is the best I've experienced so far, and I have had many in the past, even though they are not in your state they will make sure you get and have everything you need. From maintenance to any small issues you may have. I strongly recommend them to anyone who is looking for a new home to rent or buy, the homes they had are awesome, great community and very well maintained. Trust me you want be disappointed. 

stephanie d 

on BBB

5 years ago

We think the people who answer the phones at Pathlight are very polite and try to be helpful....HOWEVER, the vendors that they pick to do the work for the residents many times are VERY unpredictable! FIVE TIMES we had appointments set up for a repairman (electrical and also plumbing) to come out to fix various issues, and FIVE TIMES they not only did not even show up (even though we took off of work to be home the 4 hours time estimate), but they did not even bother to CALL to say they were not coming! And one time this happ... read more

Joyce R 

on BBB

5 years ago

Pathlight has a professional organized way of managing properties. We are pleased to be clients 

Maria A 

on BBB

5 years ago

I'm so happy thanks to path light I have the home that we liked. Path light team is very supportive and very nice I do recommend it to everyone. 

Niki H 

on BBB

5 years ago

******* of the mid-west team is excellent. She worked very hard to help me resolve my problems and her customer service was five star. She helped me understand the problem I incurred in my portal and resolved the problem for me quickly and got me back on track. Thank you! 

LaShunda M 

on BBB

5 years ago

What an awesomely organized company with the best costumer service we've experienced in a long time. Tiffany and the team has made this move and transition so smooth for us. My husband and I will be telling all of our friends and family about Pathlight Property Management. You get 5 stars. If I could add another I would. Thank you, 

Joseph B 

on BBB

5 years ago

Tiffany (Plano, TX) assisted me with my lease on boarding, and I was absolutely in awe of how well I was taken care of. She was not only friendly, but patient, eager to answer any question I had, and committed to ensuring that my experience was a positive one. Not having leased a property in some time, I came into this process with some initial trepidation, but was surprised at the level of knowledge and professionalism Tiffany demonstrated on my behalf. I am looking forward to doing business with Pathlight for the duration ... read more